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White Wave Inc. ,the maker of Silk soy milk,gave away free samples of its product to get consumers to try the first refrigerated soy milk sold in America.What stage of the consumers' adoption of a new product was White Wave Inc.trying to influence? Support your answer.

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White Wave Inc.was attempting ...

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The development of a new television shows using the same format as an existing series is an example of a dynamically continuous innovation.

A) True
B) False

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A ________ is a pronounced modification to an existing product that requires a modest amount of learning or change in behavior to use it.


A) dynamically continuous innovation
B) nonradical innovation
C) competitive innovation
D) continuous innovation
E) discontinuous innovation

F) C) and D)
G) A) and E)

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A website is full of games,activities,music,and stories that appeal to children of all ages.Before a parent commits to paying the annual membership fee to gain access to the site,she can register for one free month of use.By accepting the free month's usage,potential adopters move into the ________ stage.


A) interest
B) awareness
C) trial
D) confirmation
E) evaluation

F) B) and E)
G) A) and E)

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Heavy equipment,which includes items such as buildings and robotics,is also referred to as ________.


A) component parts
B) capital equipment
C) accessory equipment
D) operating supplies
E) specialized services

F) A) and E)
G) All of the above

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Marketers may conduct a massive advertising campaign,called a ________,to educate consumers about a new product.


A) media blitz
B) diffusion network
C) trial market
D) test market
E) tipping point

F) All of the above
G) B) and D)

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The evaluation stage for a product is longer for an impulse purchase than it is for a shopping product.

A) True
B) False

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The ________ for a guest paying for a night's stay at a hotel would include express checkout and superb room service.


A) actual product
B) value network
C) augmented product
D) potential product
E) core product

F) D) and E)
G) A) and B)

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A knockoff is a ________.


A) company that uses a me-too strategy for its promotion
B) company that uses comparative advertising
C) new product that is so radically different from anything on the market that it has difficulty moving out of the introduction stage of its product life cycle
D) product that is unbranded
E) new product that copies,with slight modifications,the design of an original product

F) B) and C)
G) A) and B)

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________ is the extent to which a new product is consistent with existing cultural values,customs,and practices.


A) Compatibility
B) Complexity
C) Relative advantage
D) Comparability
E) Tangibility

F) A) and D)
G) C) and D)

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Pepsi-Cola's development of Wild Cherry Pepsi,a cherry-flavored soda,is an example of a ________.


A) dynamically continuous innovation
B) nonradical innovation
C) competitive innovation
D) continuous innovation
E) discontinuous innovation

F) A) and E)
G) B) and D)

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Which of the following adjectives best describes a product that would be classified as a good?


A) nonperishable
B) convenient
C) disposable
D) tangible
E) heterogeneous

F) B) and C)
G) B) and D)

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The purchase of a specialty product typically involves extended problem solving for the consumer.

A) True
B) False

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The first step in the product adoption process is to create interest.

A) True
B) False

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We are more likely to purchase ________ under conditions of high involvement and ________ under conditions of low involvement.


A) durable goods;nondurable goods
B) nondurable goods;durable goods
C) staples;impulse products
D) impulse products;staples
E) emergency products;unsought products

F) B) and D)
G) D) and E)

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Why is reselling the customer an important part of the confirmation after the adoption of an innovation?

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Favorable experiences contribute to new ...

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Marketers classify convenience products as ________.


A) staples,impulse products,and emergency products
B) specialty products,shopping products,and unsought products
C) core products,actual products,and augmented products
D) generic products and branded products
E) attribute-based products and price-based products

F) A) and B)
G) D) and E)

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________ is the process by which a consumer or business customer begins to buy and use a new good,service,or idea.


A) Commercialization
B) Product testing
C) Product adoption
D) Diffusion
E) Positioning

F) C) and D)
G) A) and D)

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________ include convenience products,shopping products,specialty products,and unsought products.


A) Specialty services
B) Consumer products
C) Line extensions
D) Industrial products
E) Component products

F) A) and B)
G) A) and C)

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The state of Missouri is a product that can be promoted as a great place to locate a new business.

A) True
B) False

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