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The first step in the adoption process is ________.


A) product evaluation
B) awareness
C) problem recognition
D) evaluation
E) interest

F) C) and E)
G) B) and D)

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Unlike innovators,early adopters ________.


A) compose the smallest of the adopter categories
B) have greater concern for social acceptance
C) have stronger physiological needs than others in the population
D) are light media users
E) are well educated

F) All of the above
G) B) and E)

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In terms of B2B products,computers and printers are examples of ________.


A) component parts
B) capital equipment
C) accessory equipment
D) operating supplies
E) specialized services

F) A) and C)
G) C) and D)

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Commercialization comes in the middle of the new-product development process.

A) True
B) False

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When we need a(n) ________,price and product quality may be irrelevant to our purchase decision.


A) emergency product
B) staple product
C) impulse product
D) shopping product
E) unsought product

F) D) and E)
G) A) and B)

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The largest adopter category is the early adopters.

A) True
B) False

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The ________ for a guest paying for a night's stay at a hotel is rest and sleep.


A) generic product
B) core product
C) value-deliverable product
D) augmented product
E) actual product

F) B) and D)
G) A) and E)

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The ________ is the actual product plus supporting features,such as delivery,installation,financing,and warranty.


A) brand
B) innovation
C) augmented product
D) potential product
E) core product

F) C) and E)
G) A) and C)

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Even though most people in the original target market for electric toothbrushes already knew how to brush their teeth,consumers still had some learning to do in order to make good use of the new brushing technique.The electric toothbrush is an example of a ________.


A) dynamically continuous innovation
B) nonradical innovation
C) competitive innovation
D) knockoff
E) discontinuous innovation

F) A) and E)
G) None of the above

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Which of the following products would most consumers classify as a shopping product?


A) a subscription to a the Wall Street Journal
B) a winter coat
C) a box of adhesive bandages
D) a can of soup
E) a pack of gum

F) A) and E)
G) B) and D)

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Pepsi-Cola's development of Wild Cherry Pepsi,a cherry-flavored soda,is an example of a ________.


A) dynamically continuous innovation
B) nonradical innovation
C) competitive innovation
D) continuous innovation
E) discontinuous innovation

F) C) and D)
G) A) and B)

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The built-in,fold-down child seats,designed to replace traditional car seat and booster seats,such as those found in Chrysler minivans are an example of a ________.


A) dynamically continuous innovation
B) nonradical innovation
C) competitive innovation
D) continuous innovation
E) discontinuous innovation

F) A) and B)
G) None of the above

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Is marketing more about supplying benefits or attributes? Explain your answer.

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Marketing is more about supply...

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Consumers usually know a good deal about ________ and are loyal to specific brands.


A) specialty products
B) unsought products
C) impulse products
D) MRO products
E) emergency products

F) B) and E)
G) C) and D)

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One of the reasons given for the success of reality television shows is that the shows appeal to a cultural bias that real-life drama is preferable to fiction.Americans desire adventure and escapism that offer them the opportunity for participation but do not require it.In terms of the five characteristics of innovations that affect the rate of adoption,reality television shows have a high degree of ________.


A) innovation
B) complexity
C) tangibility
D) divisibility
E) compatibility

F) B) and D)
G) B) and E)

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Introducing a new product into the market is called ________.


A) technical development
B) new product development
C) experimenting
D) commercialization
E) marketing development

F) B) and C)
G) B) and E)

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Procter & Gamble introduced its Duncan Hines ready-to-spread frosting in a small geographic area.When General Foods became aware of the product,it rushed to market its own Betty Crocker ready-to-spread frosting,which eclipsed the Duncan Hines product introduction.This act illustrates ________.


A) why many companies engage in test marketing
B) one of the problems associated with test marketing
C) why prototypes are so important
D) how idea screening can make a product a commercial success
E) the variety of sources for idea generation

F) A) and B)
G) A) and C)

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Diffusion refers to ________.


A) how promotion is used to support products throughout their product life cycle
B) the second stage of the market segmentation process
C) the methodology for evaluating new product ideas
D) how the use of a product spreads throughout a population
E) the selection of opinion leaders to encourage product acceptance

F) C) and D)
G) B) and D)

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The purchase of a specialty product typically involves extended problem solving for the consumer.

A) True
B) False

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In business-to-business products,what is the difference between capital equipment and accessory equipment?

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Capital equipment,sometimes referred to ...

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