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Selection is the process of gathering information and deciding who should be hired,under legal guidelines,for the best interests of the individual and the organization.

A) True
B) False

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The doctrine of "employment at will" means that employees must be allowed to keep their jobs as long as they are willing and able to perform their required duties.Under this doctrine,employers can only fire or layoff an employee if the firm is in serious financial difficulty or the employee is grossly incompetent or has committed a felony.

A) True
B) False

Correct Answer

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Skill-based pay is a method of compensating teams in which base pay is raised when team members learn and apply new skills.

A) True
B) False

Correct Answer

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One of the challenges facing today's human resource managers is a shift in the age distribution of the labor force,including aging baby boomers,many of whom are deferring retirement.

A) True
B) False

Correct Answer

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During an interview,a manager should be careful not to ask the applicant about his or her family or other non-job related questions.

A) True
B) False

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According to the Reaching Beyond Our Borders box,titled,"Working Worldwide",companies must consider a number of compensation related issues for employees who work abroad.These may include currency conversion issues,special concessions such as travel and housing allowances,differences in health care standards in different countries,and even vacation benefits.

A) True
B) False

Correct Answer

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One way human resource managers can keep current on human resource legislation and rulings is to read current business literature such as The Wall Street Journal and Business Week.

A) True
B) False

Correct Answer

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Garrett works in his firm's human resources department.He is responsible for designing a new job application form for his firm.The questions Garrett includes on the new form should avoid broad questions about the applicant's beliefs,culture and family background,and should focus instead on factors such as the applicant's work experience,education,and career objectives.

A) True
B) False

Correct Answer

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Public and private employment agencies and college placement offices are internal sources used by human resource managers when they are recruiting employees.

A) True
B) False

Correct Answer

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The federal government has to minimized its role in human resource management.

A) True
B) False

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Jolie is a human resource manager who is currently involved in selecting employees.Which of the following activities is Jolie most likely to be working on in her present assignment?


A) performing a job analysis
B) writing a help wanted ad
C) conducting an orientation program
D) completing a background investigation

E) A) and B)
F) A) and C)

Correct Answer

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When Sally Miller was hired to a lower-level management position at Zinwick and Associates,she was introduced to Wendy Hopper,and told that Wendy would be her mentor.As a mentor,Wendy will coach and guide Sally,introduce her to the right people,and be her organizational sponsor.

A) True
B) False

Correct Answer

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Sally is a human resource manager with Weldun Cooking Supplies who needs to recruit sales professionals to fill several positions within her company.Sally is likely to rely on external recruiting sources if she:


A) wants to eliminate the need to meet affirmative action regulations.
B) believes that Weldun's current employees do not have the qualifications necessary to successfully fill the positions.
C) places a great deal of importance on maintaining high morale for current workers.
D) needs to keep the cost of her recruiting efforts to a minimum.

E) A) and B)
F) All of the above

Correct Answer

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Internet-based training courses are sometimes also called:


A) contingency training.
B) synchronized training.
C) distance learning.
D) vestibule training.

E) C) and D)
F) A) and D)

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The Age Discrimination in Employment Act only prevents discrimination against employees who are over the age of 65.

A) True
B) False

Correct Answer

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Which of the following statements about early retirement is most accurate?


A) Traditional early retirement plans are no longer legal because they represent age discrimination.
B) An advantage of early retirement as a method of downsizing is that early retirement provides opportunities for younger employees to be promoted.
C) Federal law requires firms to offer early retirement benefits to any worker who voluntarily offers to retire before the age of 60.
D) Workers who receive an offer for early retirement are likely to gain by refusing the firm's first offer and holding out for a better deal.

E) A) and B)
F) All of the above

Correct Answer

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Affirmative action programs are the least controversial method of correcting job inequities created by past discrimination.

A) True
B) False

Correct Answer

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The primary reason that companies do performance appraisals is to improve worker performance.

A) True
B) False

Correct Answer

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When creating a job description,the HR manager may include:


A) the minimum qualifications for the position
B) the number of unpaid leave days the employee can take while at this position
C) the specific responsibilities of the job
D) a prediction of the number of similar positions that the company will need during the next two to five years

E) A) and B)
F) A) and C)

Correct Answer

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Part-time workers,temporary workers,and seasonal workers are defined by the HR department as ____________________.


A) Contingent
B) Intermediate
C) Deliberate
D) Incompatible

E) A) and C)
F) A) and B)

Correct Answer

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