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According to Fiedler's Contingency Model of Leadership Effectiveness,relationship-motivated leaders perform best in extremes-such as when the situation is highly controlled or when it is almost out of control.

A) True
B) False

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Whereas managers generally focus on effectiveness,leaders are more concerned with efficiency.

A) True
B) False

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Multiple leaders are the exception rather than the rule in virtual teams.

A) True
B) False

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According to Styles Leadership Theory,the democratic leadership style is always best.

A) True
B) False

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According to researchers,reward,legitimate,and coercive power are less effective than referent and expert power.

A) True
B) False

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In his book,Good to Great,Jim Collins claims that effective leaders act modestly,do not boast,and shun public glorification.

A) True
B) False

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Coercive power can be effective when group members are aware of the leader's expectations and are warned in advance about the penalties for failing to comply.

A) True
B) False

Correct Answer

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Which theory of leadership explains how leaders can become more effective once they have carefully analyzed themselves,their groups,and the circumstances in which they must lead?


A) Trait theory
B) Style theory
C) Situational theory
D) Functional theory
E) Transformational theory

F) A) and D)
G) A) and C)

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At the end of every month,a sales manager offers a cash bonus to the most successful salesperson.What type of power is this leader using?


A) Informational power
B) Coercive power
C) Reward power
D) Legitimate power
E) Expert power

F) A) and E)
G) C) and E)

Correct Answer

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Laissez-faire leaders


A) let the group take charge of decisions and actions.
B) are always counterproductive.
C) make many of the group's decisions.
D) do not expect followers to obey orders.
E) generate a climate of open communication.

F) B) and D)
G) None of the above

Correct Answer

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According to Fiedler's Contingency Model of Leadership Effectiveness,task-motivated leaders gain satisfaction from completing a task even if the cost is bad feelings between the leader and group members.

A) True
B) False

Correct Answer

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As the group's leader,Grace makes sure everyone in her group is committed to the group's common goal.She also helps solve interpersonal problems and conflicts,recognizing outstanding group work.Which of the following leadership functions in the 5M Model of Leadership Effectiveness does Grace's behavior exemplify?


A) Modeling leadership behavior
B) Motivating members
C) Managing group process
D) Making decisions
E) Mentoring members

F) A) and D)
G) B) and D)

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B

Raphael has been assigned the leadership task of managing an office in which most of the employees are young or new to the company.He decides that when problems or setbacks occur,he will not blame the group or its members.Instead,he will use the situation as a teachable moment and make sure members accept personal responsibility for a problem and its consequences.He will also look for situations in which group members can assume leadership responsibilities.Which of the following leadership functions in the 5M Model of Leadership Effectiveness does Raphael's behavior exemplify?


A) Modeling leadership behavior
B) Motivating members
C) Managing group process
D) Making decisions
E) Mentoring members

F) B) and C)
G) A) and B)

Correct Answer

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You have been promoted to a management position at work.You expect employees to fulfill your requests because you are the boss.What type of power is this?


A) Referent power
B) Coercive power
C) Persuasive
D) Legitimate power
E) Charismatic power

F) B) and E)
G) All of the above

Correct Answer

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Charismatic leaders often possess referent power,expert power,and the ability to get members excited and highly involved in the task.

A) True
B) False

Correct Answer

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True

Jim Collins,author of Good to Great,claims that unless you are willing to keep your ego in check for the sake of the group,you won't be an effective leader.In other words,you must seek a balance between


A) task and maintenance functions.
B) professional will and personal humility.
C) mentoring members and making decisions.
D) autocratic and democratic leadership.
E) managing and leading.

F) C) and E)
G) B) and D)

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B

A supervisor threatens to dismiss any member of the sales team who does not meet the sales quota by the end of the quarter.What type of power is this leader using?


A) Persuasive power
B) Coercive power
C) Reward power
D) Informational power
E) Expert power

F) A) and B)
G) B) and D)

Correct Answer

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The Center for Business Ethics at Bentley College poses all of the following questions to help leaders decide whether their behavior is ethical EXCEPT


A) "Do you cleverly influence group members to agree with you and your plans?"
B) "Are you fair when dealing with group members?"
C) "Do you conform to universally accepted principles of what is right?"
D) "Do your decisions or actions 'smell' suspicious or bad?"
E) "Do you try to do the greatest good for the greatest number of people?"

F) C) and D)
G) None of the above

Correct Answer

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Fiedler's Contingency Model of Leadership Effectiveness claims that there are two important dimensions to every leadership situation: the level of leader charisma and the level of leader power.

A) True
B) False

Correct Answer

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Leaders in almost all world cultures are motivated by a desire for personal achievement and high status.

A) True
B) False

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