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Which of the following is not a common feature of practice management software?


A) claims processing
B) financial report generation
C) word processing
D) appointment scheduling

E) B) and D)
F) None of the above

Correct Answer

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​Match the term to its definition/description.Note: Answer may be used more than once. -​Administrative functions


A) electronic health record (EHR)
B) ​electronic medical record (EMR)
C) ​practice management (PM)

D) All of the above
E) B) and C)

Correct Answer

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​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -File such as a letter or document that you send along with an email message


A) attachment
B) back up
C) boot
D) CPU
E) domain
F) file
G) hardware
H) input
I) interface
J) memory
K) modem
L) output
M) peripheral
N) prompt
O) server
P) software

Q) K) and L)
R) E) and I)

Correct Answer

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​Why is careful monitoring of inventory vital in a medical practice and what is considered best practice?


A) ​You do not want to run out of supplies.
B) ​You do not want to over-order items.
C) ​Time-sensitive (date expirations) should be stored in order of expiration,with the first to expire in front.
D) ​All of the above

E) C) and D)
F) B) and D)

Correct Answer

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​The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once. -​Assist the practice and provider to ensure that continuity of care protocols are followed and that patients who need to be seen based on their medical condition are alerted as such to the practice and provider when follow-ups are due


A) ​documenting patient care
B) prescribing medications​
C) ​lab orders and results
D) ​document management
E) ​health reminders
F) patient portals​

G) A) and B)
H) A) and E)

Correct Answer

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When using a fax machine,you should not:


A) remove paper clips and staples from material to be scanned
B) use typed words for numbers to avoid problems with interpretation
C) transmit material without a cover page
D) resend a message if noise on the line resulted in an unclear transmission

E) A) and B)
F) All of the above

Correct Answer

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​The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once. -​Capabilities include providing information and alerts on dosages,allergies,and possible interactions with other medications


A) ​documenting patient care
B) prescribing medications​
C) ​lab orders and results
D) ​document management
E) ​health reminders
F) patient portals​

G) B) and D)
H) C) and E)

Correct Answer

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To avoid alignment or repetitive injuries while working,use:


A) ​proper ergonomics
B) ​proper light
C) ​standard chair
D) ​wall-mounted computer screen

E) All of the above
F) B) and D)

Correct Answer

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​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -"Brain" of the computer system


A) attachment
B) back up
C) boot
D) CPU
E) domain
F) file
G) hardware
H) input
I) interface
J) memory
K) modem
L) output
M) peripheral
N) prompt
O) server
P) software

Q) A) and P)
R) C) and L)

Correct Answer

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How many times can data be recorded onto a DVD-R disk?


A) none
B) once
C) as many times as you want until the disk is full
D) as many times as you want until the disk wears out

E) A) and D)
F) C) and D)

Correct Answer

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​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Electronic,magnetic,and electromechanical equipment of a computer system


A) attachment
B) back up
C) boot
D) CPU
E) domain
F) file
G) hardware
H) input
I) interface
J) memory
K) modem
L) output
M) peripheral
N) prompt
O) server
P) software

Q) C) and H)
R) H) and I)

Correct Answer

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​Match the terms "Hardware" and "Software" to the description. -​Monitor


A) ​hardware
B) ​software

C) A) and B)
D) undefined

Correct Answer

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​Match the term to its definition/description.Note: Answer may be used more than once. -​Patient records in a digital format


A) electronic health record (EHR)
B) ​electronic medical record (EMR)
C) ​practice management (PM)

D) All of the above
E) A) and C)

Correct Answer

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​Match the term to its definition/description.Note: Answer may be used more than once. -​Refer to the interoperability of electronic medical records,or the ability to share medical records with other health care facilities


A) electronic health record (EHR)
B) ​electronic medical record (EMR)
C) ​practice management (PM)

D) A) and C)
E) A) and B)

Correct Answer

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​The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once. -​The provider can route reports with attached notes for others to review,review diagnoses from previous encounters,select outside providers to be copied on results,produce Medicare waivers for tests that might not be covered,and create charts and graphs


A) ​documenting patient care
B) prescribing medications​
C) ​lab orders and results
D) ​document management
E) ​health reminders
F) patient portals​

G) A) and B)
H) B) and D)

Correct Answer

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​Match the term to its definition/description.Note: Answer may be used more than once. -​Software that provides the medical office the electronic component to deal with day-to-day financial and administrative operations of a medical practice


A) electronic health record (EHR)
B) ​electronic medical record (EMR)
C) ​practice management (PM)

D) None of the above
E) A) and B)

Correct Answer

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​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -​Activate answering system


A) Yes
B) ​No

C) A) and B)
D) undefined

Correct Answer

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​Which of the following working postures is not considered proper ergonomics?


A) ​Upper arms and elbow extended outward.
B) ​Head,neck,and truck are faced forward,not twisted.
C) ​Forearms,wrists,and hands are straight and in line,forearm at about 90 degrees to the upper arm.
D) ​Shoulders and upper arms are in line with the torso,generally about perpendicular to the floor and relaxed,not elevated or stretched forward.

E) A) and D)
F) C) and D)

Correct Answer

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​The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once. -​E/M coding capability helps the provider ensure accurate coding based on documentation


A) ​documenting patient care
B) prescribing medications​
C) ​lab orders and results
D) ​document management
E) ​health reminders
F) patient portals​

G) All of the above
H) B) and E)

Correct Answer

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​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Duplicate of data files made to protect information


A) attachment
B) back up
C) boot
D) CPU
E) domain
F) file
G) hardware
H) input
I) interface
J) memory
K) modem
L) output
M) peripheral
N) prompt
O) server
P) software

Q) E) and K)
R) F) and I)

Correct Answer

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