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Research suggests workers are more likely to have a breakthrough idea when they are:


A) happy the day before.
B) daydreaming about the future.
C) multitasking with several electronic devices.
D) depressed about an event in personal life.

E) A) and B)
F) B) and C)

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Research based on the LMX theory indicates that favorable exchanges between managers and creative workers are associated with low creativity.

A) True
B) False

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A dominant characteristic of creative workers is a passion for:


A) their work.
B) the rewards associated with creative work.
C) working in teams.
D) working in a large bureaucracy.

E) None of the above
F) A) and B)

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Edward is a manager in a company that encourages creativity among its employees. An organizational environment suitable for creative thinking is established by the top management. Edward is in charge of one of the teams focusing on product innovation. How can Edward manage the team members effectively without hampering their creativity? ​

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​Leaders need to develop creative ideas ...

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Middle manager Bob establishes idea quotas for his organizational unit, meaning that workers will be asked to:


A) bring in one fresh idea each meeting.
B) steal ideas from other organizational units.
C) invest a certain percentage of their time to creative thinking.
D) brainstorm for ten minutes at the start of each staff meeting.

E) None of the above
F) A) and D)

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A creative idea is considered to be innovative when the idea:


A) receives a patent.
B) is put into action.
C) is novel.
D) earns a profit.

E) A) and D)
F) B) and C)

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A person who has the experience of flow becomes preoccupied with the external consequences of performing a task.

A) True
B) False

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Business leaders rarely use brainstorming because the technique is mostly geared toward relatively minor ideas like choosing a slogan for a safety campaign.

A) True
B) False

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​Abraham, the manager of the development team in a software firm, is entrusted with the task of coming up with a creative idea for the company's next new product. Abraham consults people from other teams such as marketing, testing, and customer support for inputs and suggestions that could result in a unique and creative idea. In order to improve his creative thinking, Abraham is playing the role of a(n) _____.


A) ​lawyer
B) ​explorer
C) ​judge
D) ​artist

E) A) and B)
F) A) and C)

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A recommendation for managing creative workers is to provide them with a minimum amount of structure.

A) True
B) False

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Part of the artist role in becoming more creative is to stretch one's imagination.

A) True
B) False

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Financial manager Josie needs a creative idea. She might try jogging because:


A) exercise promotes convergent thinking that is important for creativity.
B) physical exercise is known to block out traditional thinking.
C) physical exercise pumps more blood and oxygen into the brain.
D) fatigue is good for creative thinking.

E) A) and D)
F) A) and C)

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A recommended starting point in establishing a climate for creative thinking in an organization is to:


A) promote convergent thinking among employees.
B) establish a vision and mission that includes creativity.
C) have a highly structured organizational setup.
D) discourage risk taking.

E) A) and D)
F) B) and C)

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The problem-conquering solution flashes into the person's mind at an unexpected time during the insight step of the creative process.

A) True
B) False

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Which of the following practices is least likely to be helpful in managing creative people?


A) Giving creative people considerable structure
B) Having creative people manage and evaluate creative workers
C) Providing ongoing recognition and appreciation to creative workers
D) Being liberal in giving workers the resources they need

E) All of the above
F) A) and D)

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A recommended strategy for finding a creative idea is to try a large number of ideas.

A) True
B) False

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Which of the following is a personality trait of a creative person?


A) Self-confidence
B) Conformism
C) Ability to think divergently
D) Highly intelligent

E) A) and B)
F) A) and C)

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Estelle plans to present the science project assigned to her in a creative manner.​ She concentrates on finding ways to present her project. She comes up with possible solutions without evaluating them. Which step of the creative process is illustrated in the given scenario?


A) ​Verification
B) ​Incubation
C) ​Immersion
D) ​Problem recognition

E) C) and D)
F) B) and D)

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Companies should only look outside of their own ranks for creative talent, as those within the organization have likely been indoctrinated into a rigid, non-creative way of thinking.

A) True
B) False

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A high amount of harmony and cohesion in an organization can lead to:


A) lower organizational creativity due to homogenous thinking.
B) higher organizational creativity due to heterogeneous thinking.
C) a reliance on the CEO to provide creative direction.
D) a reliance on younger employees to provide new ideas.

E) B) and C)
F) B) and D)

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