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Exam 11: Information Systems Management

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Question 41

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Because of the movement towards outsourcing, some companies have started a separate group in the IS department for:

A) e- commerce.
B) development.
C) training.
D) outsourcing relations.
E) network administration.

F) A) and B)
G) A) and C)

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Question 42

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As a user, you have a right to effective _________so that you can use the computer system to perform your job.

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Question 43

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If you are having a difficult time making a decision such as whether to outsource or not, and this decision could have catastrophic consequences for your organization, you should get as much intelligent input from experts and your professional network as possible before making that decision.

If an organization has very centralized and hierarchical organizational structure, then it would make sense if applications like purchasing were highly _________and controlled by each individual department.

IS departments have different goals and objectives than IT departments.

CTO stands for:

The purpose of the _________ group within the IS department is to manage the computing infrastructure.

Acquiring licensed software is a form of outsourcing.

The structure of the organization should be reflected in the structure of the IS infrastructure.

As a user you have a right to:

A risk of outsourcing is that a problem may occur that is critical to the company, but which would be a(n) _________to the outsource vendor.

Outsourcing IS functions usually solves all the prior IS problems.

EAI requires that developers create primary layers of software.

When a company signs a contract to outsource IS functions, they often _________your firm's former IS personnel.

Within a typical IS department, new information systems are created by the __________ group.

When considering a merger, the _________should evaluate and communicate any issues associated with integrating the systems of the two companies.

The size and structure of the development group will be greater if programs are created_________

Users have a right to expect that the IS department will provide a_________ computing environment that protects their computers and files.

Downloading audio music files is one of the major functions of the information systems department.

In some organizations, the CIO reports to the COO, though most often directly to the CEO.