A) Decrease in social loafing
B) Decreased instances of bid rigging
C) Loss of qualified employees
D) Increase in groupthink
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Essay
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Multiple Choice
A) degree to which employees adhere to the organization's written statement of its values and rules for ethical behavior.
B) managerial obligation to take action that protects and improves both the welfare of society as a whole and the interests of the organization.
C) ability to understand cultural differences, which helps businesspeople interpret behavior accordingly and act socially.
D) set of customs, processes, laws, policies, and institutions that affect the way a company is directed or controlled.
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A) impossible to practice.
B) a norm in the business world.
C) mandatory to follow.
D) harder to encourage.
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A) Honesty
B) Loyalty
C) Fairness
D) Openness
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A) business agenda
B) code of ethics
C) rules of sustainability
D) formal behavior
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A) sustainable
B) approachable
C) accountable
D) reliable
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A) focusing on making profits for a company at all costs.
B) deciding what is right and then determining how to carry it out.
C) sticking to hard-and-fast rules.
D) restricting whistle-blowers from exposing a company.
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A) hiring people with sustainability skills
B) tracking their progress toward sustainability
C) rewarding contributions to sustainability
D) setting sustainability goals
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Multiple Choice
A) all businesses have a legal obligation to solve societal issues that are outside their realm of action.
B) it will help businesses circumvent legal issues in the future.
C) businesses can increase their profits by solving societal issues.
D) businesses form a central ethical core from which communities derive their social values.
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A) reducing the operational costs of a company.
B) creating formal norms that improve productivity.
C) establishing quality control processes in a company.
D) interpreting behavior in order to arrive at agreements.
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A) Business interests are independent of societal issues and should be analyzed separately.
B) Businesses should avoid intervening in the development of society.
C) Businesses must help solve societal issues that may be outside their normal realm of action.
D) Businesses must handle the social costs related to each product or service they provide to consumers.
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A) Tracking their progress toward sustainability
B) Hiring people with sustainability skills
C) Setting sustainability goals
D) Rewarding contributions to sustainability
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A) She should initiate disciplinary proceedings against him.
B) She needs to confront Gilbert with the evidence against him.
C) She should look for conditions that led to his behavior and fix them.
D) She needs to fix the lapses in the company's data security procedures.
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Multiple Choice
A) When an organization behaves ethically, the government decreases the taxes enforced on its profits.
B) Behaving ethically results in short-term gains but costs an organization long-term sustainability and profitability.
C) Investors tend to be more interested in companies that have a good track record of ethical behavior.
D) To establish an ethical work culture, an organization must sacrifice short-term profits and focus exclusively on establishing socially and environmentally responsible practices.
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Multiple Choice
A) Whistle-blowers should be identified and prevented from disturbing the work culture of organizations.
B) Business shall operate as a one-way system, with open receipt of inputs from society but controlled disclosure of its operations to the public.
C) The social costs related to each activity, product, or service shall be passed on to the consumer.
D) Business institutions do not have the responsibility to become involved in any social problem that is outside their normal areas of operation.
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A) sustainability
B) profitability
C) accountability
D) reliability
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A) Fairness
B) Sincerity
C) Openness
D) Loyalty
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Multiple Choice
A) Lily should accept the gift and recommend amending the policies to be more culturally sensitive.
B) Lily should turn down the gift and explain that it is against company policy to accept gifts from employees.
C) Lily should cut off all future transactions with the employee.
D) Lily should politely decline but ultimately accept the gift if the giver insists.
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