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Insurers include either an explanation of payment or a(n) ________ advice along with payment to the practice or to the patient, depending on whether an assignment of benefits was signed.

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Who most frequently files insurance claims and handles insurers' payments for a medical practice?


A) Patient
B) Nurse
C) Medical assistant
D) Physician
E) Physician assistant

F) A) and B)
G) B) and E)

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Insurance carriers perform a review for medical ________ on each claim to determine whether the treatment is needed for the diagnosis listed.

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In most cases, the insured person pays an annual cost or ____ for healthcare insurance.


A) coinsurance
B) premium
C) copayment
D) capitation
E) benefit

F) All of the above
G) A) and E)

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The ________ payer is the health plan that pays for medical services.

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A health plan provides ________, which are the payments for medical services provided to the patient.

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If your office submits paper claims, you should create and maintain a claims ________ to track the progress of submitted claims.

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Using a clearinghouse to transmit electronic media claims ____.


A) makes more paperwork than paper claims
B) requires a greater amount of time to process claims
C) includes data elements that are transmitted in a computer file.
D) enables a 30-day turnaround time from submission to payment
E) requires a translator and technology to conduct electronic data interchange

F) A) and D)
G) A) and C)

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When a physician agrees to accept assignment for a Medicare patient, this means the physician ____.


A) bills Medicare for the cost of service not covered by Medicaid
B) will accept Medicare but not Medicaid patients
C) will accept the amount of money Medicaid pays as payment in full
D) will accept only emergency patients covered by Medicaid
E) bills the patient for the cost of service not covered by Medicare

F) None of the above
G) A) and B)

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The usual fees that are listed on the medical office's fee schedule are fees ____.


A) paid by the third-party provider
B) charged over what most third-party payers will pay
C) charged to most of their patients most of the time under typical conditions
D) charged as a professional courtesy
E) charged only to patients who have private insurance

F) A) and C)
G) A) and B)

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An appropriate approach to maintaining patient confidentiality on the computer is to ____.


A) make sure a coworker knows your password in case you are sick
B) allow former employees to keep their passwords
C) change your password every 90 days
D) provide each patient with a unique password
E) send confidential information only by fax, never by computer

F) C) and D)
G) A) and B)

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The ________ is the annual payment made to an insurance company by the patient to keep the insurance policy in effect.

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An organization that provides pain relief to terminally ill patients and supports these patients and their families is a ____.


A) respite
B) hospital
C) outpatient clinic
D) rehabilitation center
E) hospice

F) D) and E)
G) B) and E)

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One advantage of submitting claims electronically is ____.


A) it increases the time between submission and payment
B) patients can submit their own claims easily
C) electronic claims cannot be rejected
D) the practice can receive larger payments
E) electronic submissions are cost-efficient

F) B) and C)
G) A) and E)

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A(n) "________" healthcare claim is one that is error-free and is accepted for processing by the payer.

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The payment system used by ________ is called the resource-based relative value scale (RBRVS).

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An insurance claims department compares the fee the doctor charges with the benefits provided by the patient's health plan. This is called the ____.


A) payment of benefits
B) review of medical necessity
C) explanation of benefits
D) review for allowable benefits
E) payment and remittance advice

F) All of the above
G) A) and C)

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To be covered under Medicare Part B, patients must ____.


A) remain in the hospital for more than 90 days
B) receive medical care at home
C) purchase private insurance
D) enroll, because coverage is not automatic
E) be terminally ill

F) C) and D)
G) A) and E)

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The person whose name the insurance is carried under is called the ____.


A) carrier
B) subscriber
C) coinsurer
D) provider
E) third party

F) B) and C)
G) A) and E)

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The ________ charge is the maximum charge that the payer will pay a provider for a particular procedure or service.

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