Question 1

Which of the following is typically the first step in the strategic planning process for organizations?

Accepted Answer

A)   Organizational mission
B)   SWOT analysis
C)   Formulating organizational strategy
D)   Establishing goals and objectivesE) A) and D)
F) B) and C)

Question 2

A core competency is a unique capability that creates high value in which an organization excels.

Accepted Answer

A) True 
 B)False

Question 3

The operational role of human resource involves focusing on clerical administration and recordkeeping, including essential legal paperwork and policy implementation.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is typically the last step in the HR planning process?

Accepted Answer

A)   Review organization's environmental analysis/strategic plans
B)   Develop HR staffing plans and actions
C)   Compile HR planning forecasts
D)   Assess external and internal workforceE) B) and D)
F) A) and D)

Question 5

Describe the Human Resource Certification Institute (HRCI) certification.

Accepted Answer

The most well-known certification progra...

Question 6

Ramone, a human resource manager, works for TelVille Inc. Initially, he was responsible only for recruitment. After a promotion, he was made responsible exclusively for employee benefits. Which of the following is true of Ramone?

Accepted Answer

A)   Both the roles that Ramone played were generalist roles.
B)   Both the roles that Ramone played were specialist roles.
C)   Ramone moved from a specialist role to a generalist role.
D)   Ramone moved from a generalist role to a specialist role.E) A) and B)
F) All of the above

Question 7

Human resources operations in some companies have been involved with mergers, acquisitions, and outsourcing.

Accepted Answer

A) True 
 B)False

Question 8

Certified Compensation Professional (CCP), a human resource certification, is sponsored by the World at Work Association.

Accepted Answer

A) True 
 B)False

Question 9

List the seven categories of human resources functions.

Accepted Answer

The seven categories of human resources ...

Question 10

Mark, an HR manager, is responsible for the HR planning process in his organization. He has reviewed the organization's strategic plans. Which of the following is most likely to be Mark's next step in the planning process?

Accepted Answer

A)   Develop HR staffing plans and actions
B)   Compile HR planning forecasts
C)   Implement HR staffing plans and actions
D)   Assess external and internal workforceE) A) and B)
F) B) and C)

Question 11

The formula for calculating the potential ROI for a new HR activity = operating cost for a new or enhanced system for a time period + one-time cost of acquisition and implementation/value of gains from productivity improvements for the time period.

Accepted Answer

A) True 
 B)False

Question 12

Define organizational mission.

Accepted Answer

Organizational mission is the ...

Question 13

Instead of making a choice, a good strategy will try to accommodate many different demands and interests.

Accepted Answer

A) True 
 B)False

Question 14

Sunny, a human resources executive at FlyHi Inc. is moving from a strategic role in the human resources department to an administrative role. Which of the following best describes Sunny's change of role?

Accepted Answer

A)   Moving from processing legal paperwork to serving as a "champion" of employee concerns
B)   Moving from serving as a "champion" of employee concerns to helping define the strategy to manage human capital
C)   Moving from helping define the strategy to manage human capital to serving as a "champion" of employee concerns
D)   Moving from helping define the strategy to manage human capital to processing legal paperworkE) B) and C)
F) A) and B)

Question 15

A useful way to measure the productivity of a workforce is to determine the total cost of people against the annual sales of the organization.

Accepted Answer

A) True 
 B)False

Question 16

The balanced scorecard is a framework organizations use to report on a diverse set of performance measures.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is true of the Consolidated Omnibus Budget Reconciliation Act?

Accepted Answer

A)   Displaced workers can retain their group medical coverage for up to 18 months for themselves, and up to 36 months for their dependents, if they pay the premiums themselves.
B)   Displaced workers can use the Medicare program sponsored by the government for up to 18 months after the termination of their employment.
C)   Displaced workers can use the Medicare program sponsored by the federal government for up to 36 months after the termination of their employment.
D)   Displaced workers can retain their group medical coverage for up to 12 months for themselves, and up to 24 months for their dependents, if they pay the premiums themselves.E) All of the above
F) None of the above

Question 18

Mike, a human resources executive at Oyster Studios, is moving from an operational role in the human resources department to an administrative role. Which of the following best describes Mike's change of role?

Accepted Answer

A)   Moving from processing legal paperwork to serving as a "champion" of employee concerns
B)   Moving from serving as a "champion" of employee concerns to helping define the strategy to manage human capital
C)   Moving from processing legal paperwork to helping define the strategy to manage human capital
D)   Moving from serving as a "champion" of employee concerns to processing legal paperworkE) C) and D)
F) A) and D)

Question 19

Which of the following is true of organizational culture?

Accepted Answer

A)   It increases the diversity of an organization.
B)   It decreases the diversity of an organization.
C)   It provides employees with rules for behavior.
D)   It does not take a very long time to evolve.E) A) and B)
F) All of the above

Question 20

Professional in Human Resources (PHR) is sponsored by the WorldatWork Association.

Accepted Answer

A) True 
 B)False

Exam 1: HRS Role, Strategy, and Planning

Certified Compensation Professional (CCP), a human resource certification, is sponsored by the World at Work Association.

Correct AnswerverifiedShow Answer

The operational role of human resource involves focusing on clerical administration and recordkeeping, including essential legal paperwork and policy implementation.

Correct AnswerverifiedShow Answer

A core competency is a unique capability that creates high value in which an organization excels.

Correct AnswerverifiedShow Answer

List the seven categories of human resources functions.

Correct AnswerverifiedThe seven categories of human resources ...View AnswerShow Answer

Professional in Human Resources (PHR) is sponsored by the WorldatWork Association.

Correct AnswerverifiedShow Answer

Sunny, a human resources executive at FlyHi Inc. is moving from a strategic role in the human resources department to an administrative role. Which of the following best describes Sunny's change of role?

Correct AnswerverifiedShow Answer

The formula for calculating the potential ROI for a new HR activity = operating cost for a new or enhanced system for a time period + one-time cost of acquisition and implementation/value of gains from productivity improvements for the time period.

Correct AnswerverifiedShow Answer

Describe the Human Resource Certification Institute (HRCI) certification.

Correct AnswerverifiedThe most well-known certification progra...View AnswerShow Answer

Define organizational mission.

Correct AnswerverifiedOrganizational mission is the ...View AnswerShow Answer

Which of the following is true of the Consolidated Omnibus Budget Reconciliation Act?

Correct AnswerverifiedShow Answer

The balanced scorecard is a framework organizations use to report on a diverse set of performance measures.

Correct AnswerverifiedShow Answer

Mark, an HR manager, is responsible for the HR planning process in his organization. He has reviewed the organization's strategic plans. Which of the following is most likely to be Mark's next step in the planning process?

Correct AnswerverifiedShow Answer

Which of the following is typically the first step in the strategic planning process for organizations?

Correct AnswerverifiedShow Answer

Instead of making a choice, a good strategy will try to accommodate many different demands and interests.

Correct AnswerverifiedShow Answer

Ramone, a human resource manager, works for TelVille Inc. Initially, he was responsible only for recruitment. After a promotion, he was made responsible exclusively for employee benefits. Which of the following is true of Ramone?

Correct AnswerverifiedShow Answer

Which of the following is true of organizational culture?

Correct AnswerverifiedShow Answer

Which of the following is typically the last step in the HR planning process?

Correct AnswerverifiedShow Answer

Mike, a human resources executive at Oyster Studios, is moving from an operational role in the human resources department to an administrative role. Which of the following best describes Mike's change of role?

Correct AnswerverifiedShow Answer

A useful way to measure the productivity of a workforce is to determine the total cost of people against the annual sales of the organization.

Correct AnswerverifiedShow Answer

Human resources operations in some companies have been involved with mergers, acquisitions, and outsourcing.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
The seven categories of human resources ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
The most well-known certification progra...
View Answer

Correct Answer
verified
Organizational mission is the ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified