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In the event a backup file is used, which kind of program reverses the process and returns backed up files to their original form?


A) restore
B) return
C) reversal
D) backup

E) A) and B)
F) C) and D)

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Note taking software can store notes in handwritten form.

A) True
B) False

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When users press a key or move the mouse, a screen saver disappears and the screen returns to the previous state.

A) True
B) False

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COGNITIVE ASSESSMENT You compose a new song and you now have exclusive rights to sell your song. Of which of the following is this an example?


A) trademarking
B) intellectual publication
C) private domain
D) copyright

E) A) and C)
F) B) and C)

Correct Answer

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COGNITIVE ASSESSMENT During the infection stage, what three actions does a computer virus typically perform?


A) infect the system, deliver its payload, multiply
B) attach to email, unleash its payload, delete antivirus files
C) replicate itself, conceal itself, activate when a condition or event occurs
D) conceal itself, replicate itself, release its payload

E) B) and C)
F) None of the above

Correct Answer

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Productivity apps seldom include web page authoring features.

A) True
B) False

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COGNITIVE ASSESSMENT Which of the following are you, as a marketing manager, most likely to use to schedule the processes required in a new advertising campaign you are running?


A) personal finance
B) project management
C) calendar management
D) software suite

E) B) and C)
F) A) and B)

Correct Answer

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COGNITIVE ASSESSMENT What is the real-time exchange of messages, files, audio, and/or video with another online user called?


A) text messaging
B) chat
C) mobile inter-communication exchange
D) instant messaging

E) C) and D)
F) B) and C)

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The spelling checker included with word processing software compares words in a document with an electronic dictionary that is part of the operating system.

A) True
B) False

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An alternative to e-mail filtering is to purchase which of the following kinds of program that attempts to remove a message before it reaches a user's inbox?


A) email
B) sieve
C) filtering
D) anti-spam

E) B) and C)
F) None of the above

Correct Answer

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Which of the following is a utility that allows users to display, copy, and print the contents of a graphics file?


A) graphics manager
B) JPEG utility
C) PNG player
D) image viewer

E) A) and D)
F) B) and D)

Correct Answer

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COGNITIVE ASSESSMENT An engineer who needs to manage new product development might use what type of software?


A) project management software
B) engineering management software
C) product development management software
D) process management software

E) A) and B)
F) B) and C)

Correct Answer

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Accounting software is a simplified financial program that helps home users and small office/home office users balance their checkbooks, pay bills, track personal income and expenses, set up budgets, manage home inventory, track investments, and evaluate financial plans.

A) True
B) False

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Which of the following is an example of a photo sharing app?


A) Adobe InDesign
B) Autodesk AutoCAD
C) Adobe Illustrator
D) Instagram

E) A) and B)
F) A) and C)

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When computer users ____________________ a project, they change its appearance.

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  Which of the following (with examples such as the bold, italic, and underline shown in the accompanying figure)  adds emphasis to a font? A)  font style B)  font point C)  font face D)  font weight Which of the following (with examples such as the bold, italic, and underline shown in the accompanying figure) adds emphasis to a font?


A) font style
B) font point
C) font face
D) font weight

E) All of the above
F) A) and B)

Correct Answer

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COGNITIVE ASSESSMENT Why is a fragmented disk slower than one that is defragmented?


A) A fragmented disk contains temporary Internet files and unused program files that need to be deleted.
B) A fragmented disk contains programs that were deleted using Windows Explorer.
C) A fragmented disk has many files stored in noncontiguous sectors.
D) A fragmented disk has no index.

E) A) and B)
F) B) and C)

Correct Answer

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COGNITIVE ASSESSMENT Which of the following terms is used to describe a program that hides in a computer and allows someone from a remote location to take full control of the computer?


A) a virus
B) a worm
C) a Trojan horse
D) a rootkit

E) A) and B)
F) A) and C)

Correct Answer

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COGNITIVE ASSESSMENT You need to purchase a new application on behalf of your company, one that will track product inventory and manage shipping status. Which kind of software will you buy?


A) distribution software
B) human resources software
C) manufacturing software
D) retail software

E) None of the above
F) A) and D)

Correct Answer

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COGNITIVE ASSESSMENT You have created a specific named location on your hard disk to hold some songs you have purchased. What is the term for this location?


A) file manager
B) safe spot
C) folder
D) index

E) A) and B)
F) A) and C)

Correct Answer

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