Question 1

The marketing plan should be written after the development of the organization's strategic plan.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following leadership theories is paired with the correct leadership focus?

Accepted Answer

A)   Situational Approach: Needs of the subordinates
B)   Contingency and Path-Goal: Raising consciousness and empowering followers
C)   Leader-Member Exchange: Task completing and developing relationships
D)   Global Leadership: Team performance and developmentE) None of the above
F) A) and C)

Question 3

All marketing activities should center on a short-term transaction with the customer.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following statements about LPNs/LVNs is true?

Accepted Answer

A)   Work in hospitals, nursing care facilities, and physician offices
B)   Are trained in 2 months
C)   Only work in nursing homes
D)   Are not allowed to give medications in any states
E)   None of these is correct.F) A) and B)
G) A) and C)

Question 5

The Centers for Medicare & Medicaid Services projected that health spending would be 19.7% of GDP in 2026.

Accepted Answer

A) True 
 B)False

Question 6

Administrative agencies dictate many of the ways in which health care workers and organizations must function.

Accepted Answer

A) True 
 B)False

Question 7

A family member who does not work in the healthcare industry you the following:
"You're not a nurse or a doctor. What exactly does a health care manager do?"
What do you say to this family member?

Accepted Answer

Health care management is the profession...

Question 8

Discuss the importance of tactical plans in strategy implementation.

Accepted Answer

Tactical plans outline the important aspects of strategy implementation, including identification of responsible parties. Without responsible persons, action steps, timeframes, and expected outcomes identified, the chances of a strategy failing drastically increase.

Question 9

The frustration-regression principle is a key characteristic of McClelland's Acquired Needs Theory.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following competencies reflects expertise or ability to perform a specific work task?

Accepted Answer

A)   Conceptual
B)   Interpersonal
C)   Technical
D)   Both conceptual and interpersonal
E)   Both interpersonal and technicalF) A) and D)
G) A) and E)

Question 11

Which of the following is considered a key barrier, rather than a challenge, for health care leadership?

Accepted Answer

A)   Physicians
B)   Culture of safety
C)   Women in top leadership positions
D)   Value-based purchasingE) A) and D)
F) A) and C) C

Question 12

Alderfer's ERG theory focuses on existence, relatedness, and genetics.

Accepted Answer

A) True 
 B)False

Question 13

Which level of the EMRAM represents an organization's ability to electronically exchange data with other organizations?

Accepted Answer

A)   5
B)   2
C)   6
D)   3
E)   7F) B) and C)
G) All of the above

Question 14

Define the three types of cost sharing in health insurance and give an example of each.

Accepted Answer

Copayments are costs that are borne by t...

Question 15

Expenditures for the Medicare Program have increased as a result of increases in hospital expenditures, prescription drug costs, methods of reimbursement, and the cost of medical malpractice.

Accepted Answer

A) True 
 B)False

Question 16

Why is it important to monitor strategy execution over time?

Accepted Answer

Strategies should be monitored for succe...

Question 17

Artificial intelligence (AI)  will bring health care a vast variety of new methods to provide care. Which of the following is incorrect about the prospect of utilizing AI?

Accepted Answer

A)   Big data sets will allow generalization from examples.
B)   Effective health care leaders must be well informed to navigate challenges.
C)   Leaders need "hard" skills to be effective when utilizing AI.
D)   AI can be used for predictive and prescripted analytics.E) A) and D)
F) None of the above C

Question 18

Toussaint and Berry describe six principles of Lean in health care. They include all of the following, except:

Accepted Answer

A)   an attitude of continuous improvement.
B)   a unity of purpose.
C)   identifying and eliminating constraints.
D)   flexible regimentation.
E)   visualization.F) D) and E)
G) B) and C)

Question 19

If an act is legal, it has to be ethical.

Accepted Answer

A) True 
 B)False

Question 20

Interpretive justice is important to understanding which of the following?

Accepted Answer

A)   Legislative acts
B)   Principles of the common law
C)   Constitutional issues
D)   All of these are correct.
E)   None of these is correct.F) A) and E)
G) A) and B)

Exam 18: Health Care Organizational Structure, Leadership, Marketing, and Finance

The marketing plan should be written after the development of the organization's strategic plan.

Correct AnswerverifiedShow Answer

Which of the following leadership theories is paired with the correct leadership focus?

Correct AnswerverifiedShow Answer

All marketing activities should center on a short-term transaction with the customer.

Correct AnswerverifiedShow Answer

Which of the following statements about LPNs/LVNs is true?

Correct AnswerverifiedShow Answer

The Centers for Medicare & Medicaid Services projected that health spending would be 19.7% of GDP in 2026.

Correct AnswerverifiedShow Answer

Administrative agencies dictate many of the ways in which health care workers and organizations must function.

Correct AnswerverifiedShow Answer

A family member who does not work in the healthcare industry you the following: "You're not a nurse or a doctor. What exactly does a health care manager do?" What do you say to this family member?

Correct AnswerverifiedHealth care management is the profession...View AnswerShow Answer

Discuss the importance of tactical plans in strategy implementation.

Correct AnswerverifiedTactical plans outline the important aspects of strategy implementation, including identification of responsible parties. Without responsible persons, action steps, timeframes, and expected outcomes identified, the chances of a strategy failing drastically increase.

The frustration-regression principle is a key characteristic of McClelland's Acquired Needs Theory.

Correct AnswerverifiedShow Answer

Which of the following competencies reflects expertise or ability to perform a specific work task?

Correct AnswerverifiedShow Answer

Which of the following is considered a key barrier, rather than a challenge, for health care leadership?

Correct AnswerverifiedC

Alderfer's ERG theory focuses on existence, relatedness, and genetics.

Correct AnswerverifiedShow Answer

Which level of the EMRAM represents an organization's ability to electronically exchange data with other organizations?

Correct AnswerverifiedShow Answer

Define the three types of cost sharing in health insurance and give an example of each.

Correct AnswerverifiedCopayments are costs that are borne by t...View AnswerShow Answer

Expenditures for the Medicare Program have increased as a result of increases in hospital expenditures, prescription drug costs, methods of reimbursement, and the cost of medical malpractice.

Correct AnswerverifiedShow Answer

Why is it important to monitor strategy execution over time?

Correct AnswerverifiedStrategies should be monitored for succe...View AnswerShow Answer

Artificial intelligence (AI) will bring health care a vast variety of new methods to provide care. Which of the following is incorrect about the prospect of utilizing AI?

Correct AnswerverifiedC

Toussaint and Berry describe six principles of Lean in health care. They include all of the following, except:

Correct AnswerverifiedShow Answer

If an act is legal, it has to be ethical.

Correct AnswerverifiedShow Answer

Interpretive justice is important to understanding which of the following?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Health care management is the profession...
View Answer

Correct Answer
verified
Tactical plans outline the important aspects of strategy implementation, including identification of responsible parties. Without responsible persons, action steps, timeframes, and expected outcomes identified, the chances of a strategy failing drastically increase.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
C

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Copayments are costs that are borne by t...
View Answer

Correct Answer
verified

Correct Answer
verified
Strategies should be monitored for succe...
View Answer

Correct Answer
verified
C

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified