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What is experienced by an employee who feels that his salary is too low given his amount of responsibility and the long hours he works?


A) distributive injustice
B) procedural injustice
C) interactional injustice
D) distributive inequity

E) B) and C)
F) All of the above

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What type of moderator can aggravate an individual's response to a stressor?


A) buffer
B) risk factor
C) personality
D) negative affectivity

E) A) and C)
F) A) and B)

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What two categories of stressor have,or can have,a long duration?


A) acute and chronic
B) daily and catastrophic
C) acute and daily
D) chronic and catastrophic

E) A) and D)
F) A) and C)

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Scenario 7-1: The life of a highly paid professional athlete would seem to be all positive, but evidence shows that many elite athletes are exposed to a range of workplace stressors that are both similar to and different from those experienced by those in more "typical" occupations. Many athletes experience depression and other mental health issues both during and after their playing career. -Refer to Scenario 7-1: If there are 20 Canadian players on a National Hockey League team (the rest are Americans and Europeans) ,according to Canadian statistics how many are likely to experience or be dealing with a mental health problem?


A) 2
B) 4
C) 6
D) 8

E) None of the above
F) B) and C)

Correct Answer

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What model would explain why Celeste is unaffected by a network outage,whereas Celine is screaming loudly at the office's network administrator?


A) socio-technical model
B) transactional model
C) NIOSH stressor model
D) general adaptation syndrome model

E) A) and C)
F) A) and B)

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Scenario 7-1: The life of a highly paid professional athlete would seem to be all positive, but evidence shows that many elite athletes are exposed to a range of workplace stressors that are both similar to and different from those experienced by those in more "typical" occupations. Many athletes experience depression and other mental health issues both during and after their playing career. -If the team provides laptops with Skype for communicating with family and friends while the team is on the road,what type of stress intervention would this be and what type of work-family conflict could it help to reduce?


A) individual primary intervention; work-to-family conflict
B) individual secondary intervention; family-to-work conflict
C) organizational primary intervention; family-to-work conflict
D) organizational secondary intervention; work-to-family conflict

E) A) and B)
F) A) and C)

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Constructive feedback is a tangible form of social support.

A) True
B) False

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The psychosocial model of health used to discuss stress highlights which of the following factors?


A) social environment and psychological factors
B) organizational culture and physiological factors
C) social environment and physical factors
D) organizational culture and psychological factors

E) A) and B)
F) A) and C)

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According to the textbook,what is the main reason why organizations in the Mental Health Commission's case study project wanted to focus on improving mental health in the workplace?


A) because of financial concerns
B) because of a moral obligation
C) to meet a legal requirement
D) to reduce workplace accidents

E) A) and D)
F) All of the above

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A basic principle of preventive stress management is that the health of the individual and the health of the organization are independent.

A) True
B) False

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It is important for employers to detect mental health illness in order to help employees receive an early medical referral and assessment.Describe the signs of organizational strain that could help employers to detect and assess workplace mental illness after a traumatic event,such as the premature death of the company's CEO.Explain why primary stress intervention would not work in that particular situation.

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Signs of organizational strain include i...

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Ruby Lee is always late to meetings,and her typical excuse is "I just tried to get one more thing done." Javier Suarez is always on time and drums his fingers on the table while he waits for Ruby.Ruby and Javier are both Type A personalities.

A) True
B) False

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Flexible hours that help workers who are looking after elderly parents take them to their doctor's appointments are a tangible form of social support.

A) True
B) False

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Scenario 7-1: The life of a highly paid professional athlete would seem to be all positive, but evidence shows that many elite athletes are exposed to a range of workplace stressors that are both similar to and different from those experienced by those in more "typical" occupations. Many athletes experience depression and other mental health issues both during and after their playing career. -Playing time is something that athletes on sports teams monitor very closely and being "benched"-not allowed to play their regular shifts-can be very humiliating.However,if the coach does not bench an underperformer,what type of injustice might the rest of the team experience?


A) interactional injustice
B) interpersonal injustice
C) distributive injustice
D) procedural injustice

E) A) and D)
F) All of the above

Correct Answer

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Which of the following is NOT a category conceptualized by the NIOSH model?


A) workload and work pace
B) work scheduling
C) job content and control
D) job design

E) None of the above
F) A) and C)

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Imagine you are currently the human resource director for a small to medium-sized organization.You are aware that perceived injustice in workplaces is a stressor and you would like to minimize the extent to which your employees are exposed to this type of work stress.Give some examples of how you might maximize employee-perceived distributive,procedural,and interactional fairness.What outcomes would signal that employees are beginning to feel that the workplace is unfair?

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An emerging employee stressor is injusti...

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Identify and describe four of the six major categories of workplace stressors identified in the NIOSH model that would be found in the job of a restaurant dishwasher.

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The NIOSH model identifies the following...

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Scenario 7-1: The life of a highly paid professional athlete would seem to be all positive, but evidence shows that many elite athletes are exposed to a range of workplace stressors that are both similar to and different from those experienced by those in more "typical" occupations. Many athletes experience depression and other mental health issues both during and after their playing career. -Which of the following is a social moderator that could buffer athletes from experiencing negative effects of stress due to recent losses to other teams?


A) money
B) positive affectivity
C) drugs and alcohol
D) locker room jokes

E) A) and D)
F) C) and D)

Correct Answer

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What are the four categories of strain reactions?


A) organizational, physical, mental, and cognitive
B) behavioural, cognitive, organizational, and physical
C) psychological, physical, cognitive, and mental
D) psychological, physical, behavioural, and organizational

E) A) and D)
F) B) and C)

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Stressors may vary along which of the following dimensions?


A) duration, frequency, intensity, and type
B) duration, intensity, type, and predictability
C) frequency of occurrence, intensity, duration, and predictability
D) frequency of occurrence, duration, type, and environment

E) A) and C)
F) B) and D)

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