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The organizational plan for an application message is most like that of a


A) routine news message to staff about a company matter.
B) congratulatory message to a colleague or customer.
C) request for colleagues to contribute to a charity.
D) good-news message to customers concerning a price reduction.

E) A) and B)
F) All of the above

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Which is true concerning the format for electronic résumés?


A) Some employers prefer that you send your résumé as an inline document rather than an attachment.
B) Unless a certain software format is specified, it's best to send the document as a plain test version.
C) You should send yourself and a couple of friends a copy of the résumé to see if it looks correct on different computers.
D) All are true.

E) A) and B)
F) A) and C)

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Which of the following descriptions of duties in the work experience section of a résumé is most effective?


A) Responsible for all point-of-sale floor displays.
B) Set up floor displays.
C) Created eye-catching floor displays with minimal financial resources.
D) My merchandising team constructed point-of-sale floor displays.

E) C) and D)
F) B) and D)

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Which one of the following statements is FALSE concerning a job objective?


A) A job objective helps the interviewer determine if what you have to offer matches the job the company has to offer.
B) A job objective should be specific to one job.
C) Some experts say that a job objective may limit your job opportunities.
D) A job objective should reveal your career goal.

E) All of the above
F) A) and D)

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By sending unsolicited application letters,


A) you decrease the possibility of finding employers who have employment needs.
B) you save on your copying and postage costs of job searching.
C) you alert employers to needs not previously identified for someone with your abilities.
D) you are able to be more specific in the opening paragraph.

E) A) and D)
F) C) and D)

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The well-planned résumé will slightly understate the credentials of the applicant to avoid the risk of unethical embellishment.

A) True
B) False

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Which of the following statements represents the BEST advice for inclusion of personal information on a résumé?


A) Include height, weight, and a personal photograph to make you appear real to the employer and not just a paper "cutout."
B) Reveal ethnic background only if it is job related.
C) Exclude any mention of interests and hobbies; they are not job related.
D) None of the above are appropriate advice.

E) All of the above
F) B) and C)

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Which of the following is the BEST way to respond in your application letter to requested information related to salary expectation?


A) I expect to make between $40,000 and $45,000 due to my education and experience.
B) At my interview, we can discuss salary and other benefits.
C) While I am aware that the starting salary for account auditors in the southwest region is $42,000, we can discuss specifics concerning what my qualifications are worth to you at the interview.
D) As I have not yet held a full-time position, I'm not sure what would be a fair salary.

E) A) and B)
F) C) and D)

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Marisol wants to know the best way to let the recipient of her application letter know that her résumé is included.Which of the following would you advise?


A) All that is necessary is an enclosure notation after the signature block.
B) Include the following in the second half of the letter: "The enclosed résumé details my responsibilities as office manager at Carson Office Systems, a job that gave me the opportunity to experience some of the situations you described in your ad."
C) Include the following sentence in the opening paragraph: "A résumé is attached that fully details each qualification I have acquired."
D) Include as a final sentence: "See the enclosed résumé for further details."

E) None of the above
F) A) and D)

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A job applicant should complete an assessment of the career field and the particular job before preparing a résumé.

A) True
B) False

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A career summary section on your résumé has become a standard section in today's information age.

A) True
B) False

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You are organizing your résumé for a highly competitive summer internship with an accounting firm.You believe your education is your strongest qualification because your work experience has been seasonal jobs at minimum wage.You also believe that your abilities,interests,and character are qualities that closely parallel the job description supplied by the business.What type of résumé would be LEAST preferred for conveying your strengths?


A) Chronological
B) Functional
C) Chrono-functional
D) All are equally preferred.

E) All of the above
F) A) and D)

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Employers generally prefer not to receive information that provides information about gender,age,marital status,religion,national origin,or disability because questions could be raised about whether the information was used in the hiring decision.

A) True
B) False

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Seeking to move up to a middle management position at his company,Seth has decided to network with coworkers,former teachers,and a former supervisor.His networking may help him to


A) break the glass ceiling or concrete ceiling.
B) learn about possible management openings in his firm.
C) overcome discrimination related to his race, gender, or physical appearance.
D) accomplish all of the above.

E) B) and C)
F) A) and D)

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Katina is formatting a scannable version of her resume for her job search.She should


A) italicize business, school, and college names.
B) use bullets rather than headings to differentiate the sections of the resume.
C) stay with a plain design with no special formatting.
D) keep white space to a minimum to make scanning simpler and less time consuming.

E) A) and B)
F) None of the above

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Which of the following is the longest used method for locating a job?


A) Electronic networks
B) Monster.com
C) Employment agencies and contractors
D) Corporate websites

E) C) and D)
F) A) and B)

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Completing a self-,career,and job analysis will assist you in the employment process by


A) identifying your qualifications as they relate to an employer's needs.
B) ensuring that you have selected the right career.
C) comparing your qualifications to the duties and responsibilities of the job you are seeking.
D) achieving all of the above.

E) A) and D)
F) A) and C)

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La'Shon is hoping to obtain a job in broadcasting and plans to send his résumé to a variety of media organizations.He should make his résumé as convincing as possible but should not send a video to avoid possible discrimination due to gender,ethnicity,or other characteristics.

A) True
B) False

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A résumé summarizes information related to a job's requirements; the application message


A) adds exact details needed for processing payroll and benefits.
B) summarizes how the company can benefit the applicant.
C) should be omitted unless specifically requested.
D) interprets the résumé in terms of employer benefits.

E) C) and D)
F) None of the above

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Discuss several advantages and disadvantages of locating employment opportunities online.

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Some advantages of locating online emplo...

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