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Which statement is incorrect? 


A) Recommendations and conclusions may be combined.
B) Short reports may omit conclusions and move on to recommendations.
C) Recommendations should be general.
D) Recommendations should focus on solutions to the reader's problem.

E) None of the above
F) B) and D)

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Select the best wording for a recommendation.


A) Our college campus should extend café hours to meet the needs of evening students.
B) Extend the campus café hours to meet the needs of evening students.
C) Perhaps we should extend the campus café hours to meet the needs of evening students.
D) Busy students are taking more evening classes and should be able to use the campus café before class.

E) A) and C)
F) B) and C)

Correct Answer

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Background, Findings, Staffing, and Budget are examples of 


A) talking headings.
B) functional headings.
C) generic headings.
D) transitional headings.

E) C) and D)
F) None of the above

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Background, Findings, and Overhead Costs are examples of ____________________ headings, which describe general topics in a report.

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Determine the mean of the numbers 30, 25, 25, 45, and 70.


A) 195 
B) 25 
C) 30 
D) 39

E) None of the above
F) All of the above

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Good report introductions let readers know the purpose of the report, the significance of the topic, and the main points to be covered.

A) True
B) False

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Knowledgeable readers go straight to the _____________ to see what the report writer thinks the data mean. Because this section summarizes and explains the findings, it represents the heart of a report.


A) executive summary 
B) introduction 
C) appendix 
D) conclusions

E) B) and C)
F) All of the above

Correct Answer

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A good introductory paragraph for a business report should 


A) preview the main points and the order in which they will be developed.
B) tell the purpose of the report.
C) describe the significance of the report topic.
D) All of these choices.

E) None of the above
F) A) and B)

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Arianna has interviewed several of her colleagues to gather their ideas for improving productivity. She now has raw verbal data to analyze. What is the best tool to analyze raw verbal data? 


A) Pie chart 
B) Grid 
C) Line chart 
D) Bar chart

E) B) and D)
F) A) and C)

Correct Answer

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Of the three Ms, the ____________ is especially useful when extreme figures may warp the average.


A) mean 
B) mode 
C) median 
D) margin

E) A) and B)
F) A) and C)

Correct Answer

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Which of the following is an example of a talking heading? 


A) Findings 
B) Recommendations 
C) Labor Costs 
D) Employees Show Support for Stock Options

E) None of the above
F) All of the above

Correct Answer

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Reece attended a professional conference and must submit a report to her boss. She should arrange her conference report chronologically and include details about every aspect of the conference.

A) True
B) False

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At the end of the semester, you are reviewing your test grades, which are as follows:You want to describe your test scores using the statistical measurements mean, median, mode, and range. First, define each of these terms; then calculate these figures using the data provided.Test 1:95Test 2:85Test 3:92Test 4:76Test 5:92

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Student must properly define these stati...

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You are responsible for recording the minutes of an important executive board meeting. The best way to organize these minutes is by 


A) importance.
B) time.
C) convention.
D) criteria.

E) A) and B)
F) A) and C)

Correct Answer

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The conclusions and recommendations sections of a report are the most widely read parts of a business report.

A) True
B) False

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The range of the values $60,000 and $75,000 is ____________________.

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____________________ make specific suggestions for actions that can solve the report problem.

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A(n) ____________________ composed of rows and columns is useful for analyzing raw data⎯especially verbal data.

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_______________ reports often describe periodic, recurring activities (such as monthly sales or weekly customer calls); describe situational, nonrecurring events (such as trips, conferences, and progress on special projects); or provide summaries of longer publications.

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____________________ and interim reports describe the status of continuing projects.

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