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All of these are ways to increase the motivational impact of extrinsic rewards except


A) reward effort, not results.
B) make employees believe effort will lead to reward.
C) link rewards to performance.
D) make rewards equitable.
E) satisfy individual needs.

F) A) and B)
G) D) and E)

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Successful employee participation programs include all of the following except


A) a short-term employment relationship without job security.
B) a long-term employment relationship with good job security.
C) a concerted effort to build and maintain group cohesiveness.
D) protection of the individual employee's rights.
E) a profit-sharing or gain-sharing plan.

F) C) and D)
G) A) and B)

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According to researchers, profit sharing can help an employee participation program succeed.

A) True
B) False

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Satisfiers involve job content in Frederick Herzberg's two-factor theory.

A) True
B) False

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Luke, Kelso, and Nadine Luke, Kelso, and Nadine are graduate students completing their studies in management. Kelso is applying for a teaching position because he argues that once you get tenure at a college, you are set for life. Luke wants to apply for a job at Bayview Autos because he has heard it's a fun place to meet a lot of great people. Nadine is not sure where she wants to work. She argues that she is not "money hungry". Job satisfaction and simply having enough money to eat is more important to her. -Refer to Luke, Kelso, and Nadine. Kelso is motivated by which need, according to Maslow?


A) Esteem
B) Self-actualization
C) Safety
D) Love
E) Physiological

F) D) and E)
G) A) and E)

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Open-book management involves opening a company's financial statements to all employees and providing the education that will enable them to understand how the company makes money and how their actions affect its success and bottom line.

A) True
B) False

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The perception that rewards are fair and equitable is said to be weighed by people on which two scales?


A) Intrinsic and extrinsic
B) Short-term and long-term
C) Personal and organizational
D) Personal and social
E) Technical and social

F) B) and E)
G) A) and B)

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Which of the following involves receiving direct and clear information about effectiveness of performance?


A) Task identity
B) Skill variety
C) Autonomy
D) Job feedback
E) Task significance

F) A) and B)
G) A) and C)

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Which of these best sums up Maslow's ideas about human needs?


A) They form a three-level hierarchy
B) They are consciously selected
C) They emerge according to a predictable hierarchy
D) They have no predictable form
E) They come in two types

F) D) and E)
G) C) and D)

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Marriott hotels goal of 15-minutes or less for delivery of breakfast room service orders fostered employee driven ideas and strategies to achieve their goal..

A) True
B) False

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How does job enrichment differ from job enlargement?

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Someone with an enlarged job simply does...

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According to research, job performance cannot be improved with contingent time off.

A) True
B) False

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A(n) ____ plan gives a specified percentage of bottom line profits to employees.


A) gain-sharing
B) pay-for-performance
C) hourly wage
D) annual salary
E) profit-sharing

F) A) and E)
G) A) and D)

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____ is an extrinsic reward.


A) A feeling of accomplishment
B) Self-actualization
C) Praise from a top manager
D) Self-esteem
E) A feeling of doubt

F) A) and B)
G) A) and C)

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The main disadvantage with a cafeteria compensation plan is that it can be costly to administer.

A) True
B) False

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According to a Gallup poll: even if they won a $10 million lottery jackpot, 55 percent of working Americans would continue to work supporting the theory that money is not always the best motivator.

A) True
B) False

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