Question 1

The emergence of the Internet as a full-blown international communications system has drastically____________________________________________.

Accepted Answer

A)   reduced the costs of operating and transacting on a global scale
B)   increased the costs of operating and transacting on a global scale
C)   reduced the profits of operating and transacting on a global scale
D)   increased the profits of operating and transacting on a global scaleE) None of the above
F) B) and D)

Question 2

The temp agency that you own is having serious difficulties placing temps because few of them are familiar with Internet research.Investing in training software to enhance your workers' skills is an example of using technology to achieve which business objective?

Accepted Answer

A)   customer and supplier intimacy
B)   survival
C)   competitive advantage
D)   improved decision makingE) A) and B)
F) A) and C)

Question 3

________ makes long-range strategic decisions about the firm's products and services.

Accepted Answer

The answer of ________ makes long-range strategic decisions about the...

Question 4

Which of the following choices may lead to competitive advantage: 1.new products,services,and business models; 2.charging less for superior products; 3.responding to customers in real time?

Accepted Answer

A)   1 only
B)   1 and 2
C)   2 and 3
D)   1, 2, and 3E) A) and D)
F) B) and D)

Question 5

The average number of tickets sold daily online is an example of

Accepted Answer

A)   input.
B)   raw data.
C)   meaningful information.
D)   feedback.E) B) and C)
F) A) and B)

Question 6

A corporation that funds a political action committee,which in turn promotes and funds a political candidate who agrees with the values of that corporation,could be seen as investing in which main category of complementary assets?

Accepted Answer

A)   managerial
B)   governmental
C)   social
D)   organizationalE) A) and B)
F) A) and C)

Question 7

The use of information systems because of necessity describes the business objective of

Accepted Answer

A)   survival.
B)   improved business practices.
C)   competitive advantage.
D)   improved flexibility.E) None of the above
F) A) and B)

Question 8

Psychologists study information systems with an eye to understanding

Accepted Answer

A)   how systems affect individuals, groups, and organizations.
B)   how human decision makers perceive and use formal information.
C)   how new information systems change the control and cost structures within the firm.
D)   the production of digital goods.E) B) and D)
F) A) and C)

Question 9

UPS's use of Web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own Web sites was an information systems solution used to achieve customer intimacy.

Accepted Answer

A) True 
 B)False

Question 10

The move of retail banking to use ATMs after Citibank unveiled its first ATMs illustrates the use of information systems to achieve which business objective?

Accepted Answer

A)   improved efficiency
B)   customer and supplier intimacy
C)   survival
D)   competitive advantageE) None of the above
F) B) and D)

Question 11

___________________ refer to the set of logically related tasks and behaviours that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinated.

Accepted Answer

The answer of ___________________ refer to the set of logically...

Question 12

_____________________ consists of all the hardware and software that a firm needs to use in order to achieve its business objectives.

Accepted Answer

Informatio...

Question 13

What is the difference between information technology and information systems? Describe some of the functions of information systems.

Accepted Answer

Information technology (IT)consists of a...

Question 14

Order data for baseball tickets and bar code data are examples of

Accepted Answer

A)   raw input.
B)   raw output.
C)   customer and product data.
D)   sales information.E) A) and B)
F) C) and D)

Question 15

An example of a business using information systems for customer and supplier intimacy is

Accepted Answer

A)   Wal-Mart's RetailLink system.
B)   the Mandarin Oriental hotel's customer-preference tracking system.
C)   Verizon's Web-based digital dashboard.
D)   Apple Inc.'s iPod.E) B) and C)
F) None of the above

Question 16

Which of the following are key corporate assets?

Accepted Answer

A)   intellectual property, core competencies, and financial and human assets
B)   production technologies and business processes for sales, marketing, and finance
C)   knowledge and the firm's tangible assets, such as goods or services
D)   time and knowledgeE) A) and C)
F) B) and C)

Question 17

A fully digital firm produces only digital goods or services.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following would not be used as an input for an information system?

Accepted Answer

A)   digital dashboard
B)   handheld computer
C)   barcode scanner
D)   cell phoneE) B) and C)
F) A) and C)

Question 19

Engineers,scientists,or architects,who design new products or services for a firm,work often with which level of a business hierarchy?

Accepted Answer

A)   middle management
B)   production workers
C)   knowledge workers
D)   data workersE) All of the above
F) A) and B)

Question 20

Internet advertising is growing at approximately 10 percent a year.

Accepted Answer

A) True 
 B)False

Exam 1: Information Systems in Business Today

UPS's use of Web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own Web sites was an information systems solution used to achieve customer intimacy.

Correct AnswerverifiedShow Answer

Internet advertising is growing at approximately 10 percent a year.

Correct AnswerverifiedShow Answer

Psychologists study information systems with an eye to understanding

Correct AnswerverifiedShow Answer

What is the difference between information technology and information systems? Describe some of the functions of information systems.

Correct AnswerverifiedInformation technology (IT)consists of a...View AnswerShow Answer

A fully digital firm produces only digital goods or services.

Correct AnswerverifiedShow Answer

The emergence of the Internet as a full-blown international communications system has drastically____________________________________________.

Correct AnswerverifiedShow Answer

The average number of tickets sold daily online is an example of

Correct AnswerverifiedShow Answer

_____________________ consists of all the hardware and software that a firm needs to use in order to achieve its business objectives.

Correct AnswerverifiedInformatio...View AnswerShow Answer

The move of retail banking to use ATMs after Citibank unveiled its first ATMs illustrates the use of information systems to achieve which business objective?

Correct AnswerverifiedShow Answer

Which of the following are key corporate assets?

Correct AnswerverifiedShow Answer

Which of the following choices may lead to competitive advantage: 1.new products,services,and business models; 2.charging less for superior products; 3.responding to customers in real time?

Correct AnswerverifiedShow Answer

The use of information systems because of necessity describes the business objective of

Correct AnswerverifiedShow Answer

___________________ refer to the set of logically related tasks and behaviours that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinated.

Correct AnswerverifiedShow Answer

A corporation that funds a political action committee,which in turn promotes and funds a political candidate who agrees with the values of that corporation,could be seen as investing in which main category of complementary assets?

Correct AnswerverifiedShow Answer

An example of a business using information systems for customer and supplier intimacy is

Correct AnswerverifiedShow Answer

Engineers,scientists,or architects,who design new products or services for a firm,work often with which level of a business hierarchy?

Correct AnswerverifiedShow Answer

________ makes long-range strategic decisions about the firm's products and services.

Correct AnswerverifiedShow Answer

The temp agency that you own is having serious difficulties placing temps because few of them are familiar with Internet research.Investing in training software to enhance your workers' skills is an example of using technology to achieve which business objective?

Correct AnswerverifiedShow Answer

Which of the following would not be used as an input for an information system?

Correct AnswerverifiedShow Answer

Order data for baseball tickets and bar code data are examples of

Correct AnswerverifiedShow Answer

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Information technology (IT)consists of a...
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Informatio...
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