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Which of the following types of agencies cannot be accredited by CALEA?


A) Police agencies Police agencPPo
B) Dispatch centers
C) Training academies
D) They can all be accredited by CALEA.

E) A) and C)
F) A) and B)

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The primary line element in a police agency is:


A) auxiliary services
B) investigation
C) patrol services
D) staff services

E) A) and B)
F) None of the above

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The rank of a first-line supervisor is generally ______________.

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Span of control is the principle that:


A) every officer should report to one and only one superior
B) the number of persons one individual can effectively supervise
C) the fact that first responder is always in charge at a crime scene
D) ensures that multiple and/or conflicting orders are not issued to the same officer

E) A) and B)
F) B) and D)

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To obtain the most capable people for executive positions in policing,the oral interview method is the most elaborate means of hiring and promoting personnel.

A) True
B) False

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____________ involves using nonsworn personnel for functions traditionally performed by sworn officers.

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The historical lack of police chief tenure has several negative consequences.

A) True
B) False

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Police chiefs who were promoted from within versus those hired from outside their departments have been found in studies to differ in their:


A) salary levels
B) attitude
C) racial characteristics
D) educational attainment

E) A) and B)
F) A) and C)

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Captains and lieutenants are the _____________ of a police department.

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Compare and contrast the offices of the chief of police and the sheriff.

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The offices of the chief of police and t...

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This communication is designed to motivate the employee.


A) Job instruction
B) Job rationale
C) Feedback
D) Indoctrination

E) None of the above
F) All of the above

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Explain the Mintzberg model of the chief executive's role.

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Describe the role of the first-line supervisor,and why it is felt by many to be the most difficult rank in the police hierarchy.

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The role of the first-line supervisor in...

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Police officers working in small rural departments frequently have to be __________ and handle all types of criminal cases.

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______________communication,including the grapevine,utilizes informal communication and provides emotional and social bonds that build morale and feelings of teamwork among employees.


A) Downward
B) Upward
C) Horizontal
D) Written

E) A) and B)
F) A) and C)

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The principle of ___________ focuses on the number of subordinates that one individual can effectively supervise.

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Every police agency,no matter what its size,has:


A) a highly developed bureaucracy
B) a corporal and major
C) a vertical chart
D) an organizational structure

E) None of the above
F) All of the above

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As a "decision maker," a police CEO acts as all but which of the following?


A) An entrepreneur
B) A spokesperson
C) A negotiator
D) A disturbance-handler

E) A) and C)
F) A) and B)

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The ______________ through which a communication is conveyed is very important,as it affects the importance placed upon that communication.

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List and describe three of Weber's principles of bureaucracies.

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