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Based on your reading of the chapter,e-commerce is:


A) still in a revolutionary phase.
B) widely accepted by consumers,although technology is still quickly changing.
C) not yet fully accepted by consumers,although much of its driving technology is firmly in place.
D) well entrenched as a form of modern commerce.

E) A) and B)
F) All of the above

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Which of the following best illustrates the transaction fee revenue model?


A) eBay receives a small fee from a seller if a seller is successful in selling an item.
B) Epinions receives a fee after steering a customer to a participating Web site where he or she makes a purchase.
C) Flickr provides basic services for free,but charges a premium for advanced services.
D) Apple accepts micropayments for single music track downloads.

E) B) and D)
F) None of the above

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In general,for digital goods,the marginal cost of producing another unit is about zero.

A) True
B) False

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________ describes the concept that a large group of people is better at making good decisions than a single person.


A) The wisdom of crowds
B) Outsourcing
C) Crowdsourcing
D) Social graphing

E) C) and D)
F) All of the above

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Behavioral targeting occurs at two levels: individual Web sites and through ISPs.

A) True
B) False

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The Internet enables ________ marketing,by leveraging the fact that there is always some demand,however small,for a product.


A) long-tail
B) behavioral
C) crowdsource
D) prediction

E) None of the above
F) A) and B)

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Which of the following is not a recent development in e-commerce?


A) Wireless Internet connections grow rapidly.
B) Social networking sites become a new platform for e-commerce.
C) The music recording industry is disrupted as music creation and distribution become decentralized.
D) Online entertainment business models surge.

E) A) and C)
F) A) and D)

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Describe the overall process and main decisions involved in planning a new e-commerce site.

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There are two main challenges to buildin...

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Which of the following best illustrates the sales revenue model?


A) eBay receives a small fee from a seller if a seller is successful in selling an item.
B) Epinions receives a fee after steering a customer to a participating Web site where he or she makes a purchase.
C) Flickr provides basic services for free,but charges a premium for advanced services.
D) Apple accepts micropayments for single music track downloads.

E) None of the above
F) B) and C)

Correct Answer

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Switching costs are the merchants' costs of changing prices.

A) True
B) False

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Transaction brokers:


A) generate revenue from advertising or from directing buyers to sellers.
B) save users money and time by processing online sales transactions.
C) provide a digital environment where buyers and sellers can establish prices for products.
D) sell physical products directly to consumers or individual businesses.

E) All of the above
F) A) and B)

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Digital goods are goods that are:


A) produced digitally.
B) sold over digital networks.
C) delivered digitally.
D) used with digital equipment.

E) B) and C)
F) A) and B)

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A third-party Net marketplace that connects many buyers and suppliers for spot purchasing is called a(n) :


A) exchange.
B) vertical market.
C) private exchange.
D) e-hub.

E) B) and C)
F) A) and D)

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Goods that are involved in the actual production process are referred to as:


A) raw materials.
B) direct goods.
C) purchasing goods.
D) indirect goods.

E) A) and B)
F) A) and D)

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Net marketplaces:


A) focus on continuous business process coordination between companies for supply chain management.
B) are industry owned or operate as independent intermediaries between buyers and sellers.
C) are geared towards short-term spot purchasing.
D) are more relationship oriented than private industrial networks.

E) None of the above
F) A) and C)

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An extranet that links a large firm to its suppliers and other key business partners is called a(n) :


A) e-hub.
B) marketspace.
C) exchange.
D) private industrial network.

E) A) and D)
F) B) and C)

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Net marketplaces may either support contractual purchasing based on long-term relationships with designated suppliers or short-term spot purchasing.

A) True
B) False

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Indirect goods are not involved firsthand in the production process.

A) True
B) False

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An example of the service provider business model is Flickr,a photo management and sharing Web site.

A) True
B) False

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Selling products and services directly to individual consumers via the Internet best describes:


A) B2B e-commerce.
B) C2C e-commerce.
C) M-commerce.
D) B2C e-commerce.

E) A) and B)
F) A) and C)

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