Question 1

Coca-Cola and PepsiCo spent a total of $75 million to launch two sodas, banking on the low-carb trend. Carb-conscious consumers rejected the drinks en masse. The new brands grabbed a combined market share of less than 1 percent. Given that the objective of both soft drink manufacturers was to increase their market share, the introductions failed to achieve:

Accepted Answer

A)   synergy
B)   empathy
C)   efficiency
D)   autonomy
E)   reciprocityF) All of the above
G) A) and E)

Question 2

Define efficiency and effectiveness and explain their relationship to the process of management.

Accepted Answer

Managers need to be concerned with both ...

Question 3

Mike Walker supervises operations on the chassis assembly line for a large vehicle manufacturer. Most of his time is spent in quality control maintenance, scheduling workers, and training new employees. Walker would be categorized as a:

Accepted Answer

A)   first-line manager
B)   middle manager
C)   top manager
D)   team leader
E)   group facilitatorF) A) and E)
G) C) and E)

Question 4

Robert Rothschild Farm boosted morale and showed its gratitude to its 75 employees at its retail store by hosting its first employee appreciation week. It used the management function of ____ to boost morale.

Accepted Answer

A)   Leading
B)   Commanding
C)   Organizing
D)   Controlling
E)   resource allocationF) A) and B)
G) B) and E)

Question 5

List and briefly describe the three basic managerial roles identified by Mintzberg. Include a list of the basic sub-roles that characterize each of these roles in your definition.

Accepted Answer

Managers fulfill three major roles while...

Question 6

It is the responsibility of ____ to develop intermediate plans, or plans designed to produce results within six to eighteen months.

Accepted Answer

A)   top managers
B)   middle managers
C)   first-line managers
D)   group facilitators
E)   team leadersF) A) and B)
G) B) and D)

Question 7

One of the primary reasons for the slow response to help the victims of Hurricane Katrina was an antiquated government system that was bogged down in bureaucratic red tape. In other words, the failure of assistance to arrive in a timely fashion was due to a lack of:

Accepted Answer

A)   apathy
B)   efficiency
C)   instrumentality
D)   effectiveness
E)   the absence of entropyF) D) and E)
G) B) and E) B

Question 8

A manager engaged in the management function of ____ is determining organizational goals and the means for achieving them.

Accepted Answer

A)   planning
B)   organizing
C)   leading
D)   human resources management
E)   controllingF) A) and C)
G) All of the above

Question 9

Compare and contrast the managerial roles of liaison, spokesperson, and negotiator. Explain both the similarities that link these roles behaviorally and the differences Mintzberg draws between them.

Accepted Answer

The roles of liaison, spokesperson, and ...

Question 10

In the entrepreneur role, managers adapt themselves, their subordinates, and their units to incremental change.

Accepted Answer

A) True 
 B)False

Question 11

Southern Living magazine was forced to pull an issue off newsstands and mail warnings to 2.5 million subscribers after it became clear that a recipe for dinner rolls described as "little pillows from heaven" was considered controversial. The management function of ____ was used when the warnings were mailed to subscribers.

Accepted Answer

A)   planning
B)   organizing
C)   controlling
D)   motivating
E)   leadingF) A) and B)
G) C) and D)

Question 12

A U.S. Marine drill instructor motivating new recruits to challenge themselves is engaged in which management function?

Accepted Answer

A)   planning
B)   organizing
C)   controlling
D)   motivating
E)   leadingF) A) and D)
G) D) and E)

Question 13

Which of the following is an example of an interpersonal role?

Accepted Answer

A)   figurehead
B)   monitor
C)   disseminator
D)   resource allocator
E)   spokespersonF) A) and B)
G) A) and C)

Question 14

Identify the four different kinds of managers and list one of the basic responsibilities for each of these different types of manager.

Accepted Answer

There are four different kinds of manage...

Question 15

Top managers are the managers responsible for facilitating team activities toward goal accomplishment.

Accepted Answer

A) True 
 B)False

Question 16

Describe the transition to management during the first year. Explain how this illustrates the chapter's emphasis on human skills as being more important than technical skills for success or failure in management.

Accepted Answer

Managers often begin their jobs by using...

Question 17

Leon Dodd is a member of a self-managed team at Standard Aero Alliance, Inc. (SAAI) . His team's top priorities are understanding customer requirements and expectations. It would appear that SAAI is:

Accepted Answer

A)   using employee benchmarking
B)   allowing its employees to assume various decisional roles
C)   letting its teams handle all planning functions
D)   using its employees to create a competitive advantage
E)   relying more on conceptual skills than human skillsF) All of the above
G) A) and E) D

Question 18

A top manager for a management consulting firm would:

Accepted Answer

A)   establish a positive organizational culture that encourages employees to be passionate about their clients
B)   make sure employees are attired according to the company dress code
C)   evaluate the performance of individual consultants
D)   monitor expense statements turned in by consultants
E)   coordinate activities within and between consultants working in the field and support staff in the officeF) A) and E)
G) C) and D)

Question 19

Top managers are responsible for creating a climate for change in an organization.

Accepted Answer

A) True 
 B)False

Question 20

Refer to Volkswagen. Bernd Pischetsrieder is an example of a:

Accepted Answer

A)   supervisor
B)   middle manager
C)   first-line manager
D)   team leader
E)   top managerF) A) and B)
G) None of the above E

Exam 1: Management

Correct Answer
verified

Define efficiency and effectiveness and explain their relationship to the process of management.

Correct Answer
verified
Managers need to be concerned with both ...
View Answer

Mike Walker supervises operations on the chassis assembly line for a large vehicle manufacturer. Most of his time is spent in quality control maintenance, scheduling workers, and training new employees. Walker would be categorized as a:

Correct Answer
verified

Robert Rothschild Farm boosted morale and showed its gratitude to its 75 employees at its retail store by hosting its first employee appreciation week. It used the management function of ____ to boost morale.

Correct Answer
verified

List and briefly describe the three basic managerial roles identified by Mintzberg. Include a list of the basic sub-roles that characterize each of these roles in your definition.

Correct Answer
verified
Managers fulfill three major roles while...
View Answer

It is the responsibility of ____ to develop intermediate plans, or plans designed to produce results within six to eighteen months.

Correct Answer
verified

One of the primary reasons for the slow response to help the victims of Hurricane Katrina was an antiquated government system that was bogged down in bureaucratic red tape. In other words, the failure of assistance to arrive in a timely fashion was due to a lack of:

Correct Answer
verified
B

A manager engaged in the management function of ____ is determining organizational goals and the means for achieving them.

Correct Answer
verified

Compare and contrast the managerial roles of liaison, spokesperson, and negotiator. Explain both the similarities that link these roles behaviorally and the differences Mintzberg draws between them.

Correct Answer
verified
The roles of liaison, spokesperson, and ...
View Answer

In the entrepreneur role, managers adapt themselves, their subordinates, and their units to incremental change.

Correct Answer
verified

Correct Answer
verified

A U.S. Marine drill instructor motivating new recruits to challenge themselves is engaged in which management function?

Correct Answer
verified

Which of the following is an example of an interpersonal role?

Correct Answer
verified

Identify the four different kinds of managers and list one of the basic responsibilities for each of these different types of manager.

Correct Answer
verified
There are four different kinds of manage...
View Answer

Top managers are the managers responsible for facilitating team activities toward goal accomplishment.

Correct Answer
verified

Describe the transition to management during the first year. Explain how this illustrates the chapter's emphasis on human skills as being more important than technical skills for success or failure in management.

Correct Answer
verified
Managers often begin their jobs by using...
View Answer

Leon Dodd is a member of a self-managed team at Standard Aero Alliance, Inc. (SAAI) . His team's top priorities are understanding customer requirements and expectations. It would appear that SAAI is:

Correct Answer
verified
D

A top manager for a management consulting firm would:

Correct Answer
verified

Top managers are responsible for creating a climate for change in an organization.

Correct Answer
verified

Refer to Volkswagen. Bernd Pischetsrieder is an example of a:

Correct Answer
verified
E

Exam 1: Management

Correct AnswerverifiedShow Answer

Define efficiency and effectiveness and explain their relationship to the process of management.

Correct AnswerverifiedManagers need to be concerned with both ...View AnswerShow Answer

Mike Walker supervises operations on the chassis assembly line for a large vehicle manufacturer. Most of his time is spent in quality control maintenance, scheduling workers, and training new employees. Walker would be categorized as a:

Correct AnswerverifiedShow Answer

Robert Rothschild Farm boosted morale and showed its gratitude to its 75 employees at its retail store by hosting its first employee appreciation week. It used the management function of ____ to boost morale.

Correct AnswerverifiedShow Answer

List and briefly describe the three basic managerial roles identified by Mintzberg. Include a list of the basic sub-roles that characterize each of these roles in your definition.

Correct AnswerverifiedManagers fulfill three major roles while...View AnswerShow Answer

It is the responsibility of ____ to develop intermediate plans, or plans designed to produce results within six to eighteen months.

Correct AnswerverifiedShow Answer

One of the primary reasons for the slow response to help the victims of Hurricane Katrina was an antiquated government system that was bogged down in bureaucratic red tape. In other words, the failure of assistance to arrive in a timely fashion was due to a lack of:

Correct AnswerverifiedB

A manager engaged in the management function of ____ is determining organizational goals and the means for achieving them.

Correct AnswerverifiedShow Answer

Compare and contrast the managerial roles of liaison, spokesperson, and negotiator. Explain both the similarities that link these roles behaviorally and the differences Mintzberg draws between them.

Correct AnswerverifiedThe roles of liaison, spokesperson, and ...View AnswerShow Answer

In the entrepreneur role, managers adapt themselves, their subordinates, and their units to incremental change.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A U.S. Marine drill instructor motivating new recruits to challenge themselves is engaged in which management function?

Correct AnswerverifiedShow Answer

Which of the following is an example of an interpersonal role?

Correct AnswerverifiedShow Answer

Identify the four different kinds of managers and list one of the basic responsibilities for each of these different types of manager.

Correct AnswerverifiedThere are four different kinds of manage...View AnswerShow Answer

Top managers are the managers responsible for facilitating team activities toward goal accomplishment.

Correct AnswerverifiedShow Answer

Describe the transition to management during the first year. Explain how this illustrates the chapter's emphasis on human skills as being more important than technical skills for success or failure in management.

Correct AnswerverifiedManagers often begin their jobs by using...View AnswerShow Answer

Leon Dodd is a member of a self-managed team at Standard Aero Alliance, Inc. (SAAI) . His team's top priorities are understanding customer requirements and expectations. It would appear that SAAI is:

Correct AnswerverifiedD

A top manager for a management consulting firm would:

Correct AnswerverifiedShow Answer

Top managers are responsible for creating a climate for change in an organization.

Correct AnswerverifiedShow Answer

Refer to Volkswagen. Bernd Pischetsrieder is an example of a:

Correct AnswerverifiedE

Correct Answer
verified

Correct Answer
verified
Managers need to be concerned with both ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Managers fulfill three major roles while...
View Answer

Correct Answer
verified

Correct Answer
verified
B

Correct Answer
verified

Correct Answer
verified
The roles of liaison, spokesperson, and ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
There are four different kinds of manage...
View Answer

Correct Answer
verified

Correct Answer
verified
Managers often begin their jobs by using...
View Answer

Correct Answer
verified
D

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
E