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 In what type of organizational structure do project managers have the most authority?


A) Functional
B) Project
C) Matrix
D) Circular

E) B) and C)
F) A) and C)

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 A(n) _____ refers to a product or service, such as a report, a training session, a piece of hardware, or a segment of software code, produced or provided as part of a project.

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 The nature of hardware development projects is more diverse than software-oriented projects.

A) True
B) False

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 Project managers in matrix organizations have staff from various functional areas working on their projects.

A) True
B) False

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 Which problem-solving approach requires defining the scope of a system, dividing it into its components, and then identifying and evaluating its problems, opportunities, constraints, and needs?


A) Linear programming
B) Independent component analysis
C) Principal component analysis
D) Systems analysis

E) C) and D)
F) A) and B)

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 Describe the concept of a systems approach.

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The term systems approach emerged in the...

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 Project managers and their teams must recognize the effects of any project on the interests and needs of the entire system or organization instead of focusing on the immediate concerns of the project.

A) True
B) False

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 Which characteristic is true of virtual teams?


A) It is easier for a virtual team to build relationships and trust.
B) Negative incentives do not impact virtual team members.
C) It is important to select team members carefully.
D) As they never meet, virtual teams do not have conflicts.

E) C) and D)
F) B) and D)

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 In organizational culture, what does people focus refer to?


A) The degree to which the organization monitors and responds to changes in the external environment
B) The degree to which rules, policies, and direct supervision are used to oversee and control employee behavior
C) The degree to which management's decisions take into account the effect of outcomes on employees within the organization
D) The degree to which employees are encouraged to be aggressive, innovative, and risk seeking

E) A) and D)
F) A) and C)

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 Most colleges and universities have very strong functional organizations.

A) True
B) False

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 _____ software development can be used for software development or in any environment in which the requirements are unknown or change quickly.

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 Select an example of external stakeholders for an organization.


A) Top managers
B) Functional managers
C) Employees
D) Competitors

E) None of the above
F) A) and B)

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 Which characteristic of organizational culture describes the degree to which management's decisions take into account the effect of outcomes on people within the organization?


A) Member identity
B) Group emphasis
C) People focus
D) Unit integration

E) All of the above
F) A) and B)

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 The symbolic perspective of an organization:


A) focuses on different groups' roles and responsibilities to meet the goals and policies set by top management.
B) views the organization as coalitions composed of varied individuals and interest groups.
C) focuses on providing harmony between the needs of the organization and the needs of people.
D) focuses on the meanings of the culture, language, traditions, and image of the organization.

E) A) and B)
F) A) and C)

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 _____ refers to a set of shared assumptions, values, and behaviors that characterize the functioning of an organization.


A) Chain of command
B) Line of control
C) Organizational culture
D) Organizational structure

E) A) and B)
F) B) and C)

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 _____ refers to the degree to which rules, policies, and direct supervision are used to oversee employee behavior.

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 Which observation is true of the agile approach to software development?


A) In the agile method, requirements and solutions evolve through collaboration.
B) An agile approach sets scope goals, but leaves time and cost goals flexible.
C) Agile is a predictive model of software development.
D) In the agile approach, requirements must be clearly expressed early in the life cycle.

E) B) and C)
F) A) and B)

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  The _____ life cycle model is used when risk must be tightly controlled and when changes must be restricted after the requirements are defined.

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 Which of the following is true of a matrix organizational structure?


A) In a matrix organizational structure, employees are organized into departments according to their skills, and there is little interaction between employees from different departments.
B) Project managers in matrix organizations have staff from only a single functional area working on their projects.
C) In a strong matrix organizational structure, the project manager controls the project budget and has moderate to high authority.
D) A matrix organizational structure is hierarchical, but instead of functional managers reporting to the CEO, program managers report to the CEO.

E) A) and C)
F) A) and B)

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 An organization usually commits more money as a project continues, therefore a management review should occur after each phase to evaluate progress, potential success, and continued compatibility with organizational goals.

A) True
B) False

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