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Decision making is a nonconscious process of moving toward a desirable state of affairs.

A) True
B) False

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The ideas that form during the illumination stage of creativity need to be verified through logical evaluation and experimentation.

A) True
B) False

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The illumination stage in the creative process:


A) provides a tested solution to complex problems.
B) occurs after the verification stage in the process.
C) generates long-lasting thoughts in the memory.
D) is characterized by convergent thinking.
E) can be quickly lost if not documented.

F) D) and E)
G) B) and C)

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ABC Corporation Dora and Keith are managers at ABC Corporation.Keith is having problems in his department with a lack of innovation.In response, he consults the corporate procedures manual and speaks with his boss about the right way to solve the problem.Dora is also having a similar problem in her own department but decides to confront it by hosting team luncheons where she can learn new perspectives and discuss new "outside the box" ways to deal with the problem.Dora is an example of a(n) _______________ thinker.


A) divergent
B) innovative
C) procedural
D) convergent
E) illumination

F) All of the above
G) B) and C)

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_____ is a conscious process of making choices among one or more alternatives with the intention of moving toward some desired state of affairs.


A) Decision making
B) Bounded rationality
C) Divergent thinking
D) Prospect theory
E) Scenario planning

F) None of the above
G) B) and D)

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Research suggests that decision makers do not evaluate several alternatives when they find an opportunity.

A) True
B) False

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The rational choice decision paradigm recommends choosing the alternative with a moderate subjective expected utility.

A) True
B) False

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Which of the following ultimately energize us to select the preferred choice?


A) Logic
B) Emotions
C) Rational logic
D) Creativity
E) Intuition

F) A) and E)
G) None of the above

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Intuition allows us to draw on our tacit knowledge to guide our decision preferences.

A) True
B) False

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Involving several people in the evaluation of a decision weakens the decision evaluation process.

A) True
B) False

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The availability heuristic refers to the tendency:


A) to choose an alternative that is good enough rather than the best.
B) for people to influence an initial anchor point.
C) to evaluate probabilities of events or objects by how closely it resembles another event.
D) to estimate the probability of something occurring by how easily we can recall those events.
E) for decision makers to evaluate alternatives sequentially rather than comparing them all at once.

F) None of the above
G) A) and B)

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Establishing a preset level at which the decision is abandoned or reevaluated is recommended mainly to:


A) minimize reliance on an implicit favorite.
B) avoid relying on mental models to recognize problems or opportunities.
C) minimize escalation of commitment.
D) minimize problem identification.
E) reduce the incidence of satisficing.

F) B) and D)
G) None of the above

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The first step in the rational choice paradigm is to identify the problem or recognize an opportunity.

A) True
B) False

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The four outcomes of employee involvement are decision structure, source of decision knowledge, decision commitment, and risk of conflict.

A) True
B) False

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A nonprogrammed decision is applicable in any:


A) routine situation where the company has a ready-made solution.
B) decision that does not relate directly to the employee's job description.
C) nonroutine situation in which employees must search for alternative solutions.
D) decision that is clearly within the employee's job description.
E) decision that affects the employee's performance.

F) C) and E)
G) A) and D)

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People are most creative when management puts intense time pressures on them to complete tasks.

A) True
B) False

Correct Answer

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Which of the following is an observation from organizational behavior that contradicts the rational choice paradigm assumptions?


A) Decision makers evaluate all alternatives simultaneously.
B) Decision makers use factual information to choose alternatives.
C) Decision makers choose the alternative with the highest payoff.
D) Decision makers have limited information processing abilities.
E) Decision makers use absolute standards to evaluate alternatives.

F) A) and E)
G) B) and E)

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In the creative process, which of the following refers to the experience of suddenly becoming aware of a unique idea?


A) Incubation
B) Illumination
C) Preparation
D) Verification
E) Convergent thinking

F) C) and D)
G) A) and B)

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Which of these is the final step in the rational choice decision making process?


A) Developing a list of solutions
B) Implementing the selected alternative
C) Choosing the best alternative
D) Evaluating decision outcomes
E) Recognizing the opportunities

F) B) and C)
G) None of the above

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Creative people tend to have a high need for affiliation.

A) True
B) False

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