Question 1

Integration of SCM,CRM and ERP applications allows the unlocking of information to make it available to any user,anywhere,anytime.

Accepted Answer

A) True 
 B)False

Question 2

Successful ERP projects share all of the following basic attributes except:

Accepted Answer

A)   Overall fit
B)   Custom made
C)   Proper business analysis
D)   Solid implementation plansE) None of the above
F) All of the above

Question 3

Which activities do human resource components perform?

Accepted Answer

A)   Track employee information including payroll, benefits, compensation, performance assessment, and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities.
B)   Handle the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control.
C)   Manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management
D)   None of the aboveE) All of the above
F) B) and C)

Question 4

Mobility and wireless capabilities are the tools of the virtual workforce and include all except:

Accepted Answer

A)   GIS
B)   Mobile commerce
C)   Electronic tagging
D)   TelematicsE) C) and D)
F) None of the above

Question 5

Which application's primary business benefits include market demand,resource and capacity constraints,and real-time scheduling?

Accepted Answer

A)   CRM
B)   SCM
C)   ERP
D)   All of the aboveE) A) and D)
F) B) and C)

Question 6

Accounting,finance,logistics,and production are the primary users of ___________ systems.

Accepted Answer

The answer of Accounting,finance,logistics,and production are the primary users of...

Question 7

The City of Winnipeg's ERP system could not provide for the development of applications such as competency management and career planning.

Accepted Answer

A) True 
 B)False

Question 8

One of the three basic attributes of a successful ERP project is solid __________ plans.

Accepted Answer

The answer of One of the three basic attributes of...

Question 9

What are several different types of software,which sit in the middle of and provide connectivity between two or more software applications?

Accepted Answer

A)   Middleware
B)   Enterprise application integration middleware
C)   Automated business process
D)   e-business infrastructureE) C) and D)
F) B) and C)

Question 10

Which application's primary business benefits include forecasting,planning,purchasing,material management,warehousing,inventory,and distribution?

Accepted Answer

A)   CRM
B)   SCM
C)   ERP
D)   All of the aboveE) C) and D)
F) A) and C)

Question 11

The extended ERP component that helps optimize the supply chain from acquisition of raw materials to receipt of finished goods by customers is the:

Accepted Answer

A)   CRM component
B)   SCM component
C)   Business Intelligence component
D)   E-business componentE) None of the above
F) All of the above

Question 12

Failed ERP implementations have caused organizations to view an ERP as:

Accepted Answer

A)   unnecessary.
B)   impossible.
C)   a necessary evil.
D)   not desirable.E) A) and B)
F) B) and D)

Question 13

Which of the following describes an ERP system?

Accepted Answer

A)   ERP systems provide a foundation for collaboration between departments
B)   ERP systems enable people in different business areas to communicate
C)   ERP systems have been widely adopted in large organizations to store critical knowledge used to make the decisions that drive the organization's performance
D)   All of the aboveE) A) and B)
F) A) and C)

Question 14

Sustainable IT disposal refers to the safe disposal of IT assets at the end of their life cycles.

Accepted Answer

A) True 
 B)False

Question 15

Explain why employee training is a hidden cost of ERP implementation.

Accepted Answer

Most ERPs are full of technical jargon,w...

Question 16

A well-fitting ERP cannot have any __________ processing gaps.

Accepted Answer

The answer of A well-fitting ERP cannot have any __________...

Question 17

Which application's primary business benefits include sales forecasts,sales strategies,and marketing campaigns?

Accepted Answer

A)   CRM
B)   SCM
C)   ERP
D)   All of the aboveE) A) and D)
F) A) and C)

Question 18

SCM,CRM,and ERP are all extended ERP components.

Accepted Answer

A) True 
 B)False

Question 19

The extended ERP component that provides an integrated view of the customer's relationship with the organization is the:

Accepted Answer

A)   CRM component.
B)   SCM component
C)   Business Intelligence component
D)   E-business componentE) C) and D)
F) A) and D)

Question 20

The current impetus to innovate comes from the need to cut costs,while still creating a ___________________.

Accepted Answer

competitiv...

Exam 4: Decisions and Processes

One of the three basic attributes of a successful ERP project is solid __________ plans.

Correct AnswerverifiedShow Answer

Successful ERP projects share all of the following basic attributes except:

Correct AnswerverifiedShow Answer

What are several different types of software,which sit in the middle of and provide connectivity between two or more software applications?

Correct AnswerverifiedShow Answer

Integration of SCM,CRM and ERP applications allows the unlocking of information to make it available to any user,anywhere,anytime.

Correct AnswerverifiedShow Answer

Sustainable IT disposal refers to the safe disposal of IT assets at the end of their life cycles.

Correct AnswerverifiedShow Answer

Which application's primary business benefits include market demand,resource and capacity constraints,and real-time scheduling?

Correct AnswerverifiedShow Answer

Which of the following describes an ERP system?

Correct AnswerverifiedShow Answer

The current impetus to innovate comes from the need to cut costs,while still creating a ___________________.

Correct Answerverifiedcompetitiv...View AnswerShow Answer

The extended ERP component that provides an integrated view of the customer's relationship with the organization is the:

Correct AnswerverifiedShow Answer

Explain why employee training is a hidden cost of ERP implementation.

Correct AnswerverifiedMost ERPs are full of technical jargon,w...View AnswerShow Answer

The City of Winnipeg's ERP system could not provide for the development of applications such as competency management and career planning.

Correct AnswerverifiedShow Answer

Failed ERP implementations have caused organizations to view an ERP as:

Correct AnswerverifiedShow Answer

The extended ERP component that helps optimize the supply chain from acquisition of raw materials to receipt of finished goods by customers is the:

Correct AnswerverifiedShow Answer

Which application's primary business benefits include forecasting,planning,purchasing,material management,warehousing,inventory,and distribution?

Correct AnswerverifiedShow Answer

Mobility and wireless capabilities are the tools of the virtual workforce and include all except:

Correct AnswerverifiedShow Answer

Accounting,finance,logistics,and production are the primary users of ___________ systems.

Correct AnswerverifiedShow Answer

Which activities do human resource components perform?

Correct AnswerverifiedShow Answer

A well-fitting ERP cannot have any __________ processing gaps.

Correct AnswerverifiedShow Answer

SCM,CRM,and ERP are all extended ERP components.

Correct AnswerverifiedShow Answer

Which application's primary business benefits include sales forecasts,sales strategies,and marketing campaigns?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
competitiv...
View Answer

Correct Answer
verified

Correct Answer
verified
Most ERPs are full of technical jargon,w...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified