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If a(n) _____ considers employee preferences as it is expected to do,then benefit levels in nonunion employers should closely lead those in unionized employers because they might be expected to react quickly to changing needs associated with changing age and gender mixes in their workforces.


A) unionized organization
B) philosophy-laden company
C) doctrinaire organization
D) global entity

E) A) and B)
F) B) and C)

Correct Answer

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High involvement work systems typically _____.


A) add layers to the organization's work structures
B) employ team-based job designs
C) adopt formal methods of conflict resolution
D) are more likely to include due process systems

E) All of the above
F) B) and C)

Correct Answer

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Courts have increasingly narrowed nonunion employers' rights to _____,particularly where employers are judged to have acted in bad faith.


A) increase employee wages
B) address problems through their human resource department
C) hire at will
D) terminate at will

E) C) and D)
F) None of the above

Correct Answer

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All else being equal,shareholder value declines since higher wages reduce profits,leading to:


A) increased union activity.
B) higher unemployment.
C) lower share prices.
D) higher dividends.

E) C) and D)
F) All of the above

Correct Answer

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Shareholder returns are increased following unionization.

A) True
B) False

Correct Answer

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_____ may occur as a result of employers extending negotiated wage and benefit increases to non-represented employees in order to avoid further unionization.


A) Decreased profitability
B) Mergers and acquisitions
C) Increased employment
D) Increased unionization

E) B) and C)
F) A) and D)

Correct Answer

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Procedural justice systems refer to grievance methods used to decide relative shares of an outcome.

A) True
B) False

Correct Answer

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Relatively speaking,in _____ industries,unionized worker quality is lower than that of their nonunion counterparts.


A) manufacturing
B) medical
C) agricultural
D) service

E) C) and D)
F) None of the above

Correct Answer

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Nonunion employers that operate in competitive environments are uninterested in managing conflicts in their organizations.

A) True
B) False

Correct Answer

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While employers would like complete freedom to hire,fire,and assign workers to jobs,_____ see employees as becoming increasingly invested in their jobs with their employers.


A) business agents
B) unions
C) capitalists
D) field representatives

E) A) and D)
F) None of the above

Correct Answer

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Explain decertifications,their implications,and their influence.

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Once certified,unions face periodic risk...

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A study tracking organizing success after passage of the _____ found organized firms had about a 20 percent lower rate of return to shareholders than firms remaining nonunion.


A) McCarran-Ferguson Act
B) Wagner Act
C) Railway Labor Act
D) Taft-Hartley Act

E) A) and B)
F) A) and C)

Correct Answer

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Which of the following is an example of employers implementing their versions of community plans in the 1920s and 1930s?


A) Mohawk Valley formula
B) Change to Win
C) Empower America Action Plan
D) Revere Freedom

E) None of the above
F) B) and D)

Correct Answer

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Unionized employers generally have higher turnover rates and lower rates of internal promotion and transfer than nonunion employers.

A) True
B) False

Correct Answer

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A union-free organization is one that is entirely unorganized in its U.S.operations.

A) True
B) False

Correct Answer

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Campaign tactics depend to an extent on the size and _____ of the employer.


A) profitability
B) sophistication
C) publicity
D) organizational history

E) A) and B)
F) None of the above

Correct Answer

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Large nonunion organizations generally try to lead the market in their pay levels.

A) True
B) False

Correct Answer

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Unions believe that _____ should have a role in determining the rules that will be used to decide how gains will be distributed and how the workplace will be governed.


A) employees
B) stewards
C) federal agencies
D) local governments

E) None of the above
F) B) and C)

Correct Answer

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Where nonunion grievance procedures exist,rates are lower when peer review and/or nonunion arbitration is used for deciding cases.

A) True
B) False

Correct Answer

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More recently,companies are likely to have implemented _____ pay programs to support new organizational structures stressing team designs.


A) experience-based
B) skill-based
C) group achievements-based
D) profit-sharing

E) B) and D)
F) All of the above

Correct Answer

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